As an Internet forum, National Policy Think Tank Online (NPTTO) serves as a platform to implement electronic governance. It involves policy-related agencies, third-party research teams and policy stake- holders to disseminate data, information, and knowledge, as well as question and comment on another. The article adopts perspectives from both external and external customers, evaluates the status quo of NPTOO, and further provides suggestions for its sustainable management. As the cross-boundary concept in governance, involving and linking diverse partners empowers NPTOO to elevate capacity for democratic administration and to promote communitarian spirit for policy deliberation.