國中小新手學校輔導工作者接受自我覺察督導模式之個別督導受督經驗初探

本研究以大五實習輔導教師與初任專輔教師（簡稱新手輔導工作者）為對象，著眼輔導與諮商專業督導之專業支持面向為焦點，提供以自我覺察督導模式（以下簡稱SASM）為架構之個別督導，並理解其受督經驗與歷程。研究典範為質性研究，現象學為研究取向，以現象學主題分析為資料分析方法。研究參與者共招募10位國中小新手輔導工作者，包括3位大五實習輔導教師、3位國小初任專輔教師、4位國中初任專輔教師。研究參與者於研究歷程接受3次SASM之個別督導以及4次研究訪談以理解其受督經驗與歷程。經現象學主題分析，研究結果為以下四個主題呈現：輔導諮商專業發展需求、SASM督導歷程、SASM整體受督經驗、知覺SASM督導者之回應方式。依據本研究結果進行討論，提供輔導諮商教育訓練、專任輔導教師督導實務、未來督導研究提出具體建議。

關鍵字

自我覺察督導模式；大五實習輔導老師；初任專任輔導教師；受督經驗；個別督導

並列摘要

The Taiwanese government enacted the Student Guidance and Counseling Act (SGCA) in 2014, which has been essential to protecting students' right to receive guidance and counseling services and structuring guidance and counseling services in school settings. Additionally, the SGCA mandates that schools from elementary to postsecondary levels employ guidance counselors to fulfill guidance and counseling services. The SGCA also regulated the number of hired guidance counselors based on the number of classes or students. Preservice training for guidance counselors in Taiwan includes teacher education programs and guidance and counseling training, which consist of one- to two-semester counseling practicums. After preservice training, the trainee guidance counselor must undertake a half-year-long education internship before taking the teacher qualification examination. However, this education internship, which is crucial to equipping guidance counselors with professional competency, does not consist of a counseling internship. Therefore, guidance counselor interns often must seek opportunities to provide counseling sessions for students to maintain professional sensitivity, which are not included in the half-year internship program. Moreover, the supervision of these interns is usually irregular. Thus, the half-year internship is a professional development stage that requires addressing. For in-service training, guidance counselors receive group supervision once per month during the semester. However, a lack of individual supervision for guidance counselors' professional development exists. Existing Taiwanese research indicates that novice elementary and junior high school guidance counselors encounter work stress, work role conflict, and the challenge of shaping a professional identity and meeting professional growth needs. Other research has demonstrated that in-service training and supervision do not meet novice guidance counselors' needs for professional growth. In addition, novice guidance counselors require professional discussions and anchoring of their roles within schools. Specifically, their needs for professional development include competency in working with clients and systematic collaboration. Given that a lack of resources exists for individual supervision, this research addressed guidance counselors' needs for professional development by providing individual supervision. Self-awareness is considered one of the core competencies of counseling professionals and is a focus of professional training and counseling supervision (American Counseling Association, 2014; Dowden et al., 2014; Hansen, 2009; Pieterse et al., 2013). Thus, the individual supervision provided in this study involved using the Self-awareness Supervision Model (SASM) developed by Taiwanese scholar Dr. Chin-Yen Chen (Chen, 2003). The SASM aims to enhance supervisees' self-awareness in counseling sessions and facilitate their role as counselors to enhance counseling effectiveness. Examples of research questions are as follows: What are guidance counselors' professional development needs? What processes are involved in SASM supervision? What are the general experiences of receiving SASM individual supervision? How did the SASM supervisor respond as perceived by the guidance counselors? This research investigated the experiences of intern guidance counselors and junior guidance counselors receiving SASM-based individual supervision. The study employed a qualitative research paradigm and phenomenology in its research approach. After ethics approval was received, recruitment information was sent using professional networks and word of mouth. Ten novice school guidance practitioners were recruited, including three intern guidance counselors, three guidance counselors working in elementary schools, and four guidance counselors working in junior high schools. Research participants read the article (Chen, 2003) written by the scholar who developed the SASM before receiving three sessions of SASM-based individual supervision. The SASM supervisor for the research was a guidance counselor working at a senior high school with over 15 years of experience, over 10 years of SASM supervisory experience, and a doctorate in counseling. Each participant participated in four research interviews, which the researcher conducted. The first interview occurred after informed consent was obtained. The second interview occurred after the first SASM supervision session. The third interview occurred after the third SASM supervision session. The fourth interview was conducted 2 months after the three SASM supervision sessions to follow up on the influence of the SASM on the participants' practices. The research data underwent thematic analysis. The research results were presented using the following four sections: Current needs for professional development, SASM supervision process, overall supervision experience based on the SASM, and perceived supervisor responses based on the SASM. Regarding professional development needs, the participants reported that they should develop professional confidence and anchor their role as the guidance counselor in their school at the novice stage. Regarding the SASM supervision process, the participants mentioned that preparation for SASM supervision helped them ready themselves for conversation, experience supervisee-centered supervision, and clearly perceive the supervision structure in the SASM. Regarding the overall experience of the SASM, most participants expressed that they felt validated and had brainstormed during supervision. In addition, participants reported that they felt supported and listened to, were aware of emotions, could reflect on current and previous situations, and had sufficient space to say what they wanted to say during SASM supervision. Finally, regarding the perceived responses of SASM supervisors, the participants reported that they felt supervisor providing listening, clarification, questioning, feedback and reflection. According to the research findings, novice guidance counselors must discuss explicitly anchoring their professional role in school settings because guidance counselors are not assigned to teach, unlike their colleagues. Additionally, novice guidance counselors must gradually ensure their effectiveness to develop professional confidence. These findings echo Stoltenberg's professional development stages for novice practitioners, which primarily focus on professional identities (Stoltenberg & McNeill, 2010). Similarly to the School Counseling Supervision Model (SCSM) developed by Luke and Bernard (2006), the study's findings emphasize the importance of the local contexts of school settings in Taiwan. However, different from the SCSM, which focuses on the context and dimensions of supervision, the results indicate that SASM focuses on supervisees and their awareness of the counseling process, interaction with clients, and professional and personal growth. The results demonstrated that unlike in other supervision models, novice counselors mainly mentioned their concerns regarding personal growth and professional development during SASM individual supervision, which echoes the supervision focus on personalization in the discrimination model (Bernard, 1979). Additionally, the findings indicate that participants exhibited awareness of their emotions, which is consistent with the learning task for emotional awareness in the system approach to supervision (Holloway, 2016). As indicated by Stoltenberg and McNeill's (2010) development stages, novice practitioners usually require a clear structure while they develop autonomy. According to the results, novice school guidance practitioners continue to require information or guidance from a supervisor. It would be beneficial to novice practitioners' professional development if their supervisors consider what supervisees already know as a basis for their interactions with supervisees. In order words, supervisors could employ what the novice supervisees know as scaffolding when conducting SASM supervision. Consideration of supervisees' knowledge as a foundation for discussion might allow the needs of novice practitioners and their expectations of supervision to be met more effectively. The findings indicated that SASM focuses on novice supervisees' supervisory expectations. Moreover, the SASM supervisor uses self-awareness to aid supervisees in shaping their professional identities. Because the SASM is supervisee-centered, supervisory conversation and discussion focus on supervisees' self-awareness, which is dependent on the supervisory relationship. Furthermore, according to the results, the SASM provides supervisees with space to organize their thoughts about counseling sessions, clients, and professional development. These discussions also facilitate reflection on their theoretical orientation and shape their professional identities. This research was an exploratory study. Future research should compare the SASM supervisory experience of guidance counselors working at elementary and junior high schools. Furthermore, administration supervision and systematic collaboration were not addressed and could be a focus for future research. Regarding the implications of this research for supervisory practices, individual supervision is more beneficial to novice practitioners than is group supervision because it addresses novice supervisees' individual needs for professional development. Participants unexpectedly expressed willingness to continue SASM-based individual supervision with the supervisor, which demonstrates that the method used in this research met the supervision and professional growth needs of the novice school guidance practitioners. This and future supervision research can contribute to the quality of counseling practice that protects clients' welfare and wellbeing.

並列關鍵字

Self-awareness Supervision Model ； intern guidance counselors ； novice guidance counselors ； supervision experiences ； individual supervision

參考文獻

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