Students' Involvement and Community Support for Service Engagement in Online Tutoring

線上家教之學生服務投入與社區支援

林麗娟(Lih-Juan Chan Lin)

《教育資料與圖書館學》 53卷2期 (2016/04) Pp. 245-268

https://doi.org/10.6120/JoEMLS.2016.532/0006.RS.CE

摘要

隨著科技進步，以電子媒體進行教學能跨越傳統教學的時空。大學生參與線上課業輔導服務，讓弱勢兒童能夠借助科技進行課後學習，並培養資訊素養。支援社區成員對於大學生服務過程的諮詢扮演重要的角色，以豐碩學生服務學習之經驗。本研究分析大學生社區參與情形，以及其獲得支援之情形。研究以問卷調查一所台灣北區夥伴大學之大學生線上家教，蒐集184線上家教之參與反應資料，並比較不同投入經驗學生之反應差異。分析結果顯示：有經驗之家教在各個向度之反應皆優於新加入之家教，包括：了解服務族群、服務行動、自我要求與責任、互動，以及服務正向價值觀。質性分析結果反映：支援的社區提供大學生的諮詢，對於服務學習正向態度的培養非常重要。

關鍵字

服務學習 ； 社區參與 ； 線上家教 ； 課後教學 ； 高等教育 ； 線上諮詢

並列摘要

The use of modern technology has extended beyond the reach of traditional teaching and learning space. In the ＂Online Tutoring for After-School Learning＂, college students are involved in online-tutoring to promote children's after-school learning and information literacy in remote areas. The supportive community played a vital role in providing needed counseling to enrich students' service learning experiences. A survey among 184 online tutors (at a university in northern Taiwan) with a set of predetermined questionnaire items was analyzed and compared among tutors with different experience of involvement. Experienced tutors perceived higher level of community engagement in various aspects than newly-recruited, including ＂understanding of children＂, ＂service action＂, ＂self-discipline and responsibility＂, ＂interaction＂, and ＂positive value to serve＂. The qualitative assessment indicated the need of counseling from supportive community to nurture college students’ positive attitude toward service work.

並列關鍵字

Service learning ； Community engagement ； Online tutor ； Afterschool teaching ； Higher education ； Online counseling

參考文獻

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