一九九○年代興起的新治理研究熱潮,對以政府為中心的舊統治學說進行批判,希望政府的角色能從划槳轉向領航,改變國家太過強勢的局面。新治理研究眾多理論中,新公共服務論是行政倫理面向的討論,「服務而非領航」便是該學說的招牌主張,更代表後強勢國家時期行政倫理的意象。登哈特夫婦對美國行政理論發展史考證後,指出傳統公共行政、新公共管理及新公共服務論三個典範時期,分別賦予划槳、領航與服務三個意象,鮮少人探求背後的分析語言及其優缺點。歸結新公共服務論的相關論述,其後設語言是「時代氛圍-重要行政理論-官僚意象」概念體,本文將分析此後設語言,以體現新公共服務論在行政倫理研究上的貢獻與問題。
The new governance wave flourished in 1990s, it criticized the old government research that focused on the government and made the state much stronger, and the new governance school hoped to change the role of government from rowing to steering. In the theories of new governance, the new public service theory is the representative of administrative ethics, its slogan-'Serving, not Steering', shows the image of administrative ethics in the post-strong state period. Janet V. Denhardt and Robert B. Denhardt investigate into the history of American administrative theories, and divide them into three paradigms and give each one image, they are 'rowing' of the old public administration, 'steering' of the new public management, 'serving' of the new public service. This achievement fits the need of the new governance research, but few people investigate its meta-language, advantages and disadvantages. By including discourses of the new public service, and we find its meta-language is a triangle-'times conditions-main theories of administration-the image of bureaucracy'. We will analyze the meta-language of the new public service to show the contributions and problems it made to the administrative ethics.