- 期刊
- OpenAccess
User Interface Design for Public Kiosks: An Evaluation of the Taiwan High Speed Rail Ticket Vending Machine
並列摘要
Low hardware costs and high staffing costs have resulted in an increase in public information and transaction kiosks. Ticket vending machines are one important subset of such kiosks. These machines must offer efficient service with zero tolerance for human error, require no user training and be accessible to a wide range of users. This study evaluates the user experience of the Taiwan high speed rail ticket vending machine in light of recent research results in human computer interaction. Several design problems are identified and improvements are suggested. A set of user interface design heuristics are suggested that can help kiosk designers avoid the most common design mistakes.
被引用紀錄
葉承翰（2014）。服務體驗導向之智慧化接待系統介面設計與評估－以研華科技iReception資訊站為例〔碩士論文，國立臺北科技大學〕。華藝線上圖書館。https://doi.org/10.6841/NTUT.2014.00453
賴芸慧（2012）。以一致性介面整合高鐵與台鐵售票機介面模式〔碩士論文，國立臺北科技大學〕。華藝線上圖書館。https://doi.org/10.6841/NTUT.2012.00286
延伸閱讀
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