本文主要探討校長面對學校問題情境所運用的思考參考架構。除文獻探討認知取向的校長領導研究脈絡、校長領導所面對的環境脈絡及其解讀、校長解決問題時所採用思考參考架構的內涵等議題外,並以約八十位國小校長分組處理主任與教師之衝突的對話進行分析,呈現校長思考參考架構的內涵。本文初步發現,在Bolman與Deal(1993; 1997)所提出結構的、人性資源的、政治的、文化象徵的四個思考參考架構中,結構與人性資源的參考架構較常被校長運用,而文化象徵意義的參考架構最少出現。除此之外,多數的校長回應均涉及兩種以上思考參考架構。最後本研究亦發現,校長的職位權威相當突出,但其成效則待一步加以探究。
This paper analyzed the frameworks used by principals in their thinking as they meet the problematic context of schools. In addition to reviewing the related literature, including the cognition-oriented research on principals' leadership, the environmental context faced by principals and their interpretations, and principals' framework of thinking as they solve school problems, this paper also analyzed the data provided by approximately 80 principals in their process of solving conflicts between school administrators and teachers. The author found that principals used a structural framework and human resources framework most often and a cultural framework least often. Furthermore, most principals used more than one framework at the same time. Finally, the study found that the positional authority of principals was a salient factor in this context, but that the precise effect of this kind of authority needs further investigation.