從人機介面談輔助創造力發展的設計原則

本研究爲發展適合國內使用的「輔助創造力發展的人機介面設計原則」，討論如何在網站介面中設置有助使用者在運用網站進行創造性活動的介面設計。回顧相關文獻後，歸納出六項有助使用者創造力發展的原則，再以Delphi法邀請13位人機介面領域專家，經歷三回意見收集之後，整理出六項原則及61項相關指引：「有助使用者探索」（10項指引）、「考量不同背景的使用者」（6項指引）、「重視使用者回饋並持續對網站做出修正與評估」（10項指引）、「記錄歷史並方便搜索的資料庫」（7項指引）、「減少使用者的認知負荷」（17項指引）及「增進使用者愉悅與滿足感」（11項指引）。研究結果可供國內相關單位在考量如何建置創意網站並提供相關介面功能時的參考準則。

關鍵字

創造力；人機介面；網站設計

並列摘要

In terms of Human Computer Interface (HCI), this study attempts to formulate principles and guidelines of HCI that might support Taiwan users' creativity while they are performing a variety of tasks on websites. A review of literature on creativity and HCI was initially conducted to identify tentative principles and guidelines. Delphi technique was implemented to collect congruent views on this issue from 13 professionals in Taiwan. Delphi panel was composed of nine scholars as well as four professionals in the field of HCI. These experts were asked to contribute their opinions during the three-round Delphi process and rate the importance of the guidelines on Five-point Likert scale questionnaire. The collected data was analyzed using mean scores, standard deviations and mode to determine whether the consensus was achieved among panelists. After three rounds in Delphi process, this Delphi study provides an aggregation of these opinions and garners rudimentary principles to support creativity on website activities. Six major tentative principles with 61 associated guidelines were identified at present, which are: (1) Support exploration and 10 guidelines were identified; (2) Consider users from various background and 6 guidelines were concluded. (3) Value feedback and revision and 10 guidelines were discovered; (4) Provide an easy database for history keeping and searching and 7 guidelines were defined; (5) Reduce the cognitive load and 17 guidelines were recognized; (6) Visually satisfying web design and function and 11 guidelines were clarified.