- 期刊
A Six Sigma Business Strategy: Findings from Taiwan's Industries
六標準差經營策略之研究：台灣產業調查之發現
摘要
本研究建構六標準差經營策略之研究架構，研究架構變數包括自變項之經營策略、六標準差以及因變項之品質績效，以問卷調查方式普查中華民國品質學會會員，回收問卷以SPSS 12.0軟體進行統計分析。本研究針對台灣廠商推動六標準差經營策略之整合，有以下三點的結論： 1.經營策略與六標準差、品質績效有顯著的正相關，經營策略運作愈積極的廠商，將會對廠商推動六表標準差系統產生正向的影響效果，同時整合經營策略與六標準差推動的模式，亦會對廠商推動六標準差產生一定的經營績效。 2.特定六標準差組織結構，並不是推動六標準差系統核心關鍵因素，大部分台灣廠商都有其TQM推動委員會組織架構，推動六標準差在原有TQM推動委員會組織基礎下推動，仍然可以達到一定的品質管理績效。 3.整合六標準差系統與DMAIC方法是推動六標準差基本要素，DMAIC方法的意義在於連接品質管理的教育訓練、以及在經營策略之目標管理指導原則下，彈性的實施六標準差專案。整合經營策略之六標準差亦比較容易達到組織經營績效。
並列摘要
This study constructs an exploratory framework for a Six Sigma business strategy, including input business strategy variables, and Six Sigma implementation and output quality performance variables. A questionnaire is employed to evaluate the framework. Study samples are from the Chinese Society for Quality in Taiwan. Three conclusions, based on SPSS 12.0 statistical analysis, for Taiwanese companies implementing a Six Sigma business strategy are as follows: 1. Business strategy is more positively associated with Six Sigma variables and quality performance. The firms that execute a more positive business strategy will see a greater influence and effect on Six Sigma variables. Integrating input business strategy variables with Six Sigma implementation will produce improved achievements in Six Sigma performance. 2. specific steering organization or committee is not a critical factor to implement Six Sigma system. Most firms in Taiwanese industry have a quality promotion committee for TQM, and they may implement the Six Sigma System based on the TQM promotion committee. 3. Integrating Six Sigma with DMAIC methodology is essential. DMAIC methodology means linking quality management training and education, and flexible execution of the Six Sigma project based on management by objective with business strategy. Integrating Six Sigma with business strategy will is more likely to achieve excellent business performance.