為迎戰21世紀全球化與國內劇變經營環境,國營事業機構除應進行體制改革與組織再造,以迎接民營化趨勢外,亦須深刻體認高效率與高素質人力資源才是企業最重要資產,其首要目標為讓員工樂意在企業內全力以赴地工作。從人力資源角度,工作輪調是生涯發展機會之一種方式,也是主動積極用來擴展經驗的方法。因此,本研究以工作輪調為自變數,工作滿足為中介變數,組織承諾為依變數,探討工作輪調、工作滿足與組織承諾彼此間之相關性,並以台灣電力公司行政人員為問卷調查對象,共發問卷400份,回收有效問卷187份,採典型相關、逐步迴歸及線性結構模式(LISREL)分析方法。研究發現,台灣電力公司行政人員工作輸調與工作滿足、工作滿足與組織承諾有顯著正相關;工作輪調對價值承諾、努力承諾及留職承諾有顯著正向影響;外在滿足對價值承諾、努力承諾、留職承諾皆有顯著正向關係;工作滿足對工作輪調與組織承諾具有中介效果。本研究最後依據建立之架構及實證結果,提出若干後續研究方向之建議,以及對管理實務之意涵。
State-run enterprises are encountering the demand of structural reform and re-organization for privatization in order to face globalization of the 21st Century and drastic changes in domestic environment. In addition, they have to acknowledge that efficient and quality human resources should be the most significant asset for an enterprise. Thus, the prior objective shall be set to make employees work happily and whole-heartedly in the enterprise. From the aspect of human resources, job rotation presents an opportunity for career development, as well as a means to actively expand experiences. Therefore, the study adopts job rotation as independent variable, job satisfaction as intervening variable, and organization commitment as dependent variable to discuss the relativity among the three variables. The administrative staff of Taiwan Power Company was taken as subjects of a questionnaire survey. Among the 400 copies of questionnaire issued, 187 copies returned were valid and then analyzed according to typical relativity, stepwise regression, and LISREL. The results showed an obvious positive correlation between job rotation and job satisfaction and between job satisfaction and organization commitment Job rotation revealed a positive effect on value commitment, effort commitment and retention commitment. External satisfaction demonstrated a positive influence on value commitment, effort commitment and retention commitment, while job satisfaction portrays an intervening effect to job rotation and organization commitment. Based on the framework and evidence results, the study intends to propose a few suggestions for continual research and management practice.