The Relationship between Teams' Specific Status Cues, Transactive Memory System, and Teams' Outcomes: A Moderated Mediation Model of Teams' Psychological Safety Climate

Teamwork and coordination of expertise among team members with different backgrounds are increasingly recognized as important for team effectiveness. To establish the ecological validity and generality of transactive memory system (TMS) research findings, this study sampled 769 members and 120 team leaders of 120 teams from a variety of organizational settings in Taiwan and examined the relationship between teams' specific status cues, TMS, team performance, and team creativity. Results showed that teams' specific status cues are positively related to TMS, and TMS positively predicts team performance and team creativity, whereas TMS also as a mediating role. Further, teams' psychological safety climate as a moderator in the relationship between teams' specific status cues and TMS. Finally, teams' psychological safety climate has moderated the indirect relationship between teams' specific status cues, TMS, and teams' outcomes. This research has further contribution to TMS theory and status characteristic theory in teams.

關鍵字

teams' specific status cues ； team transactive memory systems ； teams' psychological safety climate ； team performance ； team creativity

並列摘要

團隊運作與成員不同背景的專業間合作逐漸被視為是影響團隊效能的重要因素。團隊如同個體，可以進行認知分工，依賴彼此的記憶儲存訊息，此為團隊交融記憶系統。本研究收集769位有效團隊成員及120位團隊領導者樣本，探討團隊特定專業線索、團隊交融記憶系統與團隊效能的關係。研究結果顯示團隊特定專業線索正向預測團隊交融記憶系統，且團隊交融記憶系統會中介團隊特定專業線索與團隊績效與團隊創造力間的關係。此外，團隊心理安全感氛圍會調節團隊特定專業線索與團隊交融記憶系統關係之外，團隊心理安全感氛圍亦調節團隊特定專業線索、團隊交融記憶系統與團隊效能的間接關係。研究結果對團隊交融記憶系統及地位特徵線索理論進一步提出一些理論研究貢獻。

並列關鍵字

團隊專業特定線索；團隊交融記憶系統；團隊心理安全感氛圍；團隊績效；團隊創造力

參考文獻

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Akgün, A. E., Byrne, J. C., Keskin, H., & Lynn, G. S. 2006. Transactive memory system in new product development teams. IEEE Transactions on Engineering Management, 53: 95-111. doi:10.1109/TEM.2005.857570

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國際替代計量

The Relationship between Teams' Specific Status Cues, Transactive Memory System, and Teams' Outcomes: A Moderated Mediation Model of Teams' Psychological Safety Climate

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