時間控制感對健康耗損歷程的調節效果：工作要求－資源理論之時間性觀點

Perceived Control of Time as a Moderator of the Health Impairment Process: A Temporal Perspective of the Job Demands-Resources Theory

林姿葶(Tzu-Ting Lin)

《人力資源管理學報》 19卷1期 (2019/06) Pp. 73-99

https://doi.org/10.6147/JHRM.201906_19(1).0004

摘要

考量現代快速緊湊的工作型態導致的壓力反應與後果，本研究立基於工作要求－資源理論，探討時間性工作要求對工作績效之影響效果，與工作倦怠在其中扮演之中介角色，並探討時間控制感對此中介歷程之調節效果。透過整合個人時間資源與時間性工作要求，本研究以調節式中介模式進行檢驗，探究時間控制感對工作要求－資源模式之健康耗損歷程之減緩效果。研究採用問卷法施測，蒐集了221對主管與單一部屬之有效成套問卷。結果顯示時間性工作要求對工作績效的耗損效果，會透過工作倦怠的完全中介；而時間控制感不僅對時間性工作要求與工作倦怠間關係具有顯著調節效果，對健康耗損之整體中介歷程亦具有調節效果，顯示時間控制感實為關鍵的個人資源，需要更多未來研究持續以時間觀點探究與驗證工作要求－資源理論。

關鍵字

時間性工作要求 ； 工作績效 ； 工作倦怠 ； 時間控制感

並列摘要

Considering the fast-paced and compact working style of contemporary life, this study explored the effect of time-related job demands on job performance, and it further explored the mediating role of job burnout as well as the moderating role of perceived control of time based on the job demands-resources theoretical model (JD-R model). By integrating the concept of temporal personal resources with that of time-related job demands, a temporal perspective was adopted and applied with a moderated mediation model to comprehensively explore the buffer effect of perceived control of time on the health impairment process described by the temporal JD-R model, that is, the relationships between job demand, job burnout, and job performance. Using a questionnaire method, data on 221 supervisor-subordinate dyads were collected. Results indicated that time-related job demand influenced burnout, which, in turn, influenced job performance. In addition, perceived control of time had negative moderating effects not only on the relationship between time-related job demands and burnout but also on the mediation of burnout between time-related job demands and job performance. This study adds to the literature by highlighting perceived control of time as a promising personal resource for determining employees' job performance. Future research is necessary to explore and validate the temporal JD-R model.

並列關鍵字

time-related job demands ； job performance ； job burnout ； perceived control of time

參考文獻

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