部屬難為：領導者利組織不道德行為與部屬離職傾向、越級建言、主管導向組織公民行為與沉默行為之關係：以領導者－部屬交換關係為調節效果

The Effects of Leader's Unethical Pro-Organizational Behavior on Subordinates' Turnover Intention, Skip-Level Voice, Organizational Citizenship Behavior Toward Supervisor and Silence: The Moderation Role of Leader-Member Exchange

郭馥甄(Fu-Chen Kuo) ； 林玠妤(Chieh-Yu Lin) ； 唐荷婷(Ho-Ting Tang)

《人力資源管理學報》 22卷2期 (2022/12) Pp. 1-27

https://doi.org/10.6147/JHRM.202212_22(2).0001

摘要

本研究以Exit-Voice-Loyalty-Neglect（EVLN）模型為框架，探討領導者利組織不道德行為（leader unethical pro-organizational behavior）與部屬的離職傾向、越級建言、主管導向組織公民行為以及沉默行為之間的關係，及領導者－部屬交換關係（leader-member exchange, LMX）的調節效果。本研究採用主管及部屬問卷配對方式，分兩個時間點蒐集資料，最後共計288份配對資料。研究結果顯示領導者利組織不道德行為會提升部屬的離職傾向與沉默行為；且在高品質部屬與領導者交換關係下，會增強領導者利組織不道德行為與離職傾向以及沉默行為的正向關係，且領導者利組織不道德行為與越級建言的關係將轉為正向關係。本研究依研究結果討論理論貢獻與管理意涵。

關鍵字

領導者利組織不道德行為 ； 領導者－部屬交換關係 ； 離職傾向 ； 越級建言 ； 主管導向組織公民行為

並列摘要

Drawing on the Exit-Voice-Loyalty-Neglect model, we explored the effect between leaders' unethical pro-organizational behavior (leader's UPB) on subordinates' turnover intention, skip-level voice, organizational citizenship behaviors, and silence, then further investigate moderation effect of leader-member exchange. Data was collected from 288 supervisor-subordinate pairs across various industries at two time points. The results showed that leader's UPB had significant positive effect on turnover intention and silence. When leader-member exchange (LMX) was high, the positive relationships between leader's UPB and subordinates' turnover intention, skip-level voice and silence would be stronger. Theoretical and practical implications are discussed.

並列關鍵字

leader's unethical pro-organizational behavior ； leader-member exchange ； turnover intention ； skip-level voice ； organizational citizenship behavior toward supervisor

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