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The Impact of Employee Perceptions of Human Resource Management Systems on Job Satisfaction and Organizational Commitment during Privatization the Transformations of Privatization: An Empirical Study of Telecommunications Corporations in Taiwan

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並列摘要


This study extends the existing research on the privatization of the Taiwan telecommunication industry by exploring a phenomenon that is relevant for employees and organizational management. A total of 815 employees from the three largest telecommunications firms in Taiwan participated as subjects in this study. Following cross-cultural reliability and validity tests, SEM was used to test the hypotheses. Our findings reveal that changes in organizational management have resulted in adjustments and transformations to worker values. Previously adopted HRM promotion and maintenance systems no longer affect levels of commitment; employees tend to act based on the influence of short-term relationships, and organizational commitment is driven principally by reward systems. These findings provide modest support for the role that job satisfaction plays in affecting organizational commitment, which is associated with employee perceptions of psychological business dilemmas. The results are useful for managers who seek to develop effective recruiting systems within the telecommunications industry. This paper also enriches the existing body of literature regarding worker values. Organizational changes point to a need for future research concerning performance appraisal construction-a critical factor in HRM functions. Employee responses to the privatization of the Taiwanese telecommunications industry serve as a valuable reference for other nations and industries facing privatization.

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