本文探討一位59歲路易氏體失智症病人,因視幻覺、肢體不協調、焦慮症狀加劇,造成家屬不堪負荷,而文獻指出陪伴型機器人能對失智症病人提供療癒效果,故入院後運用Zenbo陪伴型機器人介入之照護經驗。筆者於2020年12月10日至2020年12月22日期間,運用生理、心理、智能、社會及靈性五大層面整體性評估,確立病人有:感覺及知覺紊亂、記憶功能障礙、焦慮、無效性因應能力、低自尊及潛在危險性跌倒之健康問題。照護過程運用Zenbo陪伴型機器人於每天固定時段、每次20到30分鐘給予個別性的非藥物治療:告知定向感資訊、引導參與常規作息,並於症狀干擾時給予陪伴及轉移注意力,伴以監測用藥、調整環境、使用適當溝通原則、採取相關因應技巧及討論合適日常活動,達到改善病人幻覺、焦慮狀況,家屬亦獲得資源及喘息之結果。此護理經驗分享陪伴型機器人實踐於路易氏體失智症伴隨幻覺及焦慮之精神行為症狀成果,期待提供臨床照護者面對相關疾病時有更多科技面的非藥物治療選擇。惟Zenbo在軟、硬體設備及護理應用上仍有限制,建議研發者可精進適用於護理照護的功能,護理人員能擴展科技照護視野,有助於未來提供病人多元的護理照護。
This article discusses a 59-year-old patient with dementia with Lewy bodies who was admitted to the hospital due to visual hallucinations, limbs incoordination, and worsening anxiety symptoms, causing overwhelming burdens to the family members. Much literature has pointed out that companion robots can provide healing effects for patients with dementia. Therefore, the author used the companion robot Zenbo to intervene in the nursing experience after the patient's admission. From December tenth, 2020 to December twenty-second, 2020, the author used a holistic assessment of five dimensions of physiology, psychology, intelligence, society and spirituality to access and record the patient's health problems of sensory and perception disorders, memory dysfunction, anxiety, ineffective coping, low self-esteem, and potential risk for falls. The companion robot Zenbo was used to provide individual non-pharmacological treatments at a fixed time every day, 20 to 30 minutes each time, including informing orientation information, guiding participation in routine activities, and providing companionship and transfer attention when symptoms interfere. These were carried out accompanied by monitoring medication, adjusting the environment, using appropriate communication principles, adopting relevant coping skills, discussing appropriate daily activities with the patient and further improving their hallucinations and anxiety, and giving the family members a time of rest by supporting with additional caregiving resources. This nursing experience shares the results of companion robot practiced in a patient with dementia with Lewy bodies accompanied by behavioral and psychological symptoms of hallucinations and anxiety. It is expected to provide more technological nonpharmacological therapy options for clinical caregivers when facing related diseases. However, there are still limitations of Zenbo in the software, hardware equipment and nursing applications. It is recommended that developers improve the functions applicable to nursing care. If nursing staff can expand the vision of scientific and technological care, it will help offer diverse nursing care for patients in the future.