電子績效支援系統導入教育機構之探討

何俐安 ； 郭宗賢

《學校行政》 44期 (2006/07) Pp. 124-135

https://doi.org/10.6423/HHHC.200607.0124

摘要

電子績效支援系統在國外企業界已推行十多年，不乏許多應用之實例，惟在學術界之應用卻鳳毛麟角，反觀國內，資訊教育領域對於電子績效支援系統普遍缺乏正確的認知，因此本文首先說明EPSS的定義演進、傳統分類法，接著引用與介紹Rummler與Brache之績效提昇理論，從系統化的觀點來了解績效科技的三個層次：組識、流程及職位／工作者層次。然後將此系統化分層法套入電子績效支援系統之應用，並提出電子績效支援系統之新分類法。最後說明此新分類法於教育機構之應用。

關鍵字

績效支援 ； 電子績效支援系統

並列摘要

In spite of the widely acceptance of Electronic Performance Support Systems (EPSS) in the corporate setting for the past decade in the States, academic environments have not yet recognize its usages. Taking a local introspection, the field of information education holds an incorrect perception toward the concept of EPSS. The goal of this paper aims to present EPSS from a performance improvement perspective after introducing its definitions, evolution, and traditional classifications. Finally, the article discusses how the concept of EPSS should be brought into the academic setting in Taiwan.

並列關鍵字

performance support ； electronic performance support systems

參考文獻

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