臺灣中小企業的數位轉型探討：概念、議題與個案

Digital Transformation of Taiwan SMEs: Concepts, Issues and Cases

陳小芬(Jessica H.F. Chen) ； 王凱(Kai Wang) ； 戴基峯(Jeffrey C.F. Tai)

《資訊管理學報》 30卷1期 (2023/01) Pp. 75-104

摘要

資訊管理學報「數位轉型教學個案專刊」係經濟部中小企業處「引領中小微型企業數位轉型戰略攻頂計畫」的一部份，此次的特刊採四本期刊聯合徵稿，對國內學術界可說是一項創新之舉，同時，聯合特刊的徵稿類型鎖定教學型個案，期望藉由教學個案使學生接觸到真實的商業環境中數位轉型的決策議題，讓學生能更清楚理解及記住相關的商業概念，將學術理論應用在實務中。本篇文章首先回顧數位轉型的文獻，根據既有文獻提出數位轉型的概念範疇中四項重要分析構面，包括：數位科技採用與數位創新、數位轉型倡議與變革活動、主導推動者、數位轉型成果以及數位環境變遷。數位轉型內涵的在數位轉型已然是不可避免的，現今商業環境中，我們可以藉由這四個構面及構面間的交互關係對企業數位轉型的形成、轉型的過程和轉型的結果開闢新的觀點及理論基礎，這些元素在中小企業中的意涵與挑戰又有所不同，本篇文章可以提供教師教學的輔助，加上數位轉型特刊中包含的三十篇個案，教師可以兼顧實務與理論，提供數位轉型的教學框架與案例，讓學生能對數位轉型有廣泛全面的理解。

關鍵字

數位轉型 ； 教學個案 ； 中小企業 ； 聯合特刊 ； 概念框架

並列摘要

This special issue on "Teaching Cases on Digital Transformation" is supported by the "The Strategic Project of Facilitating Digital Transformation of the Micro, Small and Medium Enterprises" of Small and Medium Enterprise Administration, Ministry of Economic Affairs and is part of the joint call for papers of four journals. The joint special issues target at teaching cases in the hope of assisting students comprehend real decision problems of digital transformation in the industry and attempt to tackle these practical issues with theory-informed managerial mindsets. This article first reviews literature on digital transformation that leads to a framework consisting of four analytical elements. These elements include digital technology adoption and innovation, digital transformation initiatives and change activities, change agents, digital transformation outcomes and digital environment changes. With digital transformation being an inevitable trend in the modern business environment, we believe the discussion on the interactions among these 4 digital transformation elements bridges the gaps between industrial practices and theoretical explanations on the formation, processes, and outcomes of digital transformation, particularly in the context of small and medium enterprises in Taiwan. Together with the thirty teaching cases accepted by the special issues, this article provides practical as well as theoretical implications and guidance for the teaching of digital transformation frameworks and cases. Students can also gain a more comprehensive understanding of what digital transformation is, how it proceeds, and what the strategic benefits are.

並列關鍵字

Digital transformation ； Small and medium enterprises ； Teaching cases ； Joint special issues ； Conceptual framework

參考文獻

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