從知識管理觀點探討台灣客家事務之治理

隨著知識經濟時代的來臨，依附在人身上的知識已然成爲經濟發展的首要資源，亦爲提升國家競爭力與政府績效之關鍵所在，各國政府紛紛致力於國內知識資源的開發與利用及人力資本的投資與創新，希望經由知識產業化與產業知識化之過程，提升知識競爭力及治理能力。客家族群在台灣人口的比例幾乎佔全人口的百分之二十，爲台灣的第二大族群，爲求客家文化與知識資產的保存與創新，我國已於2001年6月14日正式成立行政院客家委員會，旨在針對客家事務及其知識活動與產業創新進行有效治理，並規劃施政重點，而這些目標的推展皆有賴於政府組織內部知識管理的運作機制作爲基礎，配合地方上資源整合、區域的整合及溝通機制來建立共享的知識網絡，以增進客家知識的擴散、流通、利用、整合與創造。先前我國於「國家發展重點計劃2002-2007」中，提出了新故鄉社區營造計劃，其中有（新客家運動－活動客庄、再現客庄）等各項計劃，在新客家運動中包含了：客家語言復甦及傳播、客家文化振興、客家社團發展與人才培育和客家文化加值產業發展等目標，配合行政院客家委員會的施政重點來做推行。因此，本研究將就現有的理論基礎及我國實際運作的情況來進行討論，藉由當前客家事務治理之探討，利用知識管理觀點進行影響性評析，探究分析當前客家知識管理的現況，藉以瞭解目前行政院客家委員會所進行的知識管理實務及其對治理成效之影響。

關鍵字

治理；知識管理；知識轉換；客家知識體系平台

並列摘要

Hakka population, the ratio of almost 20 percent of the total population, is the second largest ethnic group in Taiwan. For the sake of Hakka culture and the preservation of knowledge assets and innovation, the Executive Yuan had formally established Council for Hakka Affairs on June 14, 2001, to ensure effective governance of knowledge activities for Hakka Affairs and special industrial innovation, and accordingly to plan proper policy priority. All these policymaking activities are dependent on internal operating mechanism of knowledge management in governmental organizations, as a main basis for local resources integration, regional integration and communication mechanism to form the shared knowledge networks for the purpose of promoting the spread of Hakka knowledge, distribution, utilization, integration and creation. Therefore, this study will present and discuss the theoretical basis and practical operation of the governmental organizations now. By exploring the current Hakka affairs governance with the view of knowledge management, the analysis of the current status of Hakka knowledge management and the present impact of knowledge management practices governed by Council for Hakka Affairs are discussed.