本專案旨在提升護理人員對於智能藥櫃使用正確率,單位自2020年2月開始推動智能藥櫃取用緊急及臨時性藥物,經專案小組調查發現,人員對智能藥櫃新系統認知及操作不熟,造成使用率偏低,透過本專案:舉辦教育訓練及製作「智能藥櫃簡易操作流程圖」、拍攝錄製「藥你安全」動態影片措施、製作「智能藥櫃簡易異常排除流程表」等,讓人員對於智能藥櫃的認知及操作技能提升。方案介入後,護理人員對智能藥櫃認知正確率由62.6%提升至95.7%,智能藥櫃使用正確率由55.2%提升至96.4%。期望透過此專案改善方式推廣至其他單位,運用人工智慧優化住院病人給藥流程,使給藥流程更加順暢與安全,為病人帶來更高的醫療品質。
The main purpose of this project is to increase the accuracy when operating automated dispensing cabinets (ADC) by nursing staff. The nursing station has started to promote the usage of emergency and temporary medicines by operating ADC since February 2020. The task force found that the reasons causing low executive rare is misunderstanding and unfamiliarity when operating ADC by nursing staff. The project aimed to provide internal education training programs with the aim of increasing the accuracy rate by: making simple-operation flow charts of automated dispensing cabinets, abnormal exclusion tables of automated dispensing cabinets, and recording an education video "medicine you are safe". The knowledge rate of operating ADC by nursing staff improved from 62.6% to 95.7%, and the accuracy rate of operating ADC also improved from 55.2% to 96.4% by implementing the program. We hope this training project will be made available to others and the artificial intelligence will optimize drug delivery process when making prescriptions to in-patient. The ADC will deliver medicines faster and safer, and achieve higher health care quality for patients.