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整合護理資訊系統建立提升血液透析記錄之完整性

Use Nursing Information System to improve the Completeness Rate of the Hemodialysis Nursing Records

摘要


背景:透析護理紀錄的完整性有利於醫療團隊的溝通及維持病人照護品質。由2017年1月2日至1月15日因表單書寫欄位過多導致書寫不完整,完整率僅為87.6%;因同時照護不同身份透析病人,文書、系統作業花費工時為54-55.5分鐘佔了一半以上護理工時,且病人無法獲得良好的照顧,人員工作滿意度為3.5分,故引發改善此案動機。目的:本專案旨整合護理資訊系統,提升血液透析記錄之完整性。解決方案:建立透析護理資訊系統介面操作達統一入口、急住診透析治療區分區、增加電腦硬體配置、整合護理記錄表單等策略實施。結果:專案結束後,紀錄完整率提升至95.3%、文書所花費工時縮短為9.8-11.3分鐘、工作滿意度達4分。結論:本專案實施結果,可有效提升血液透析記錄之完整性,以維護病人安全並提升照護品質。

並列摘要


Background & Problems: The integrity of the Dialysis Care Records is conductive to the communication between the medical teams and the maintenance quality of the patient care. From January 2 to January 15, 2017, since too many writing fields related incomplete nursing records, these all resulted in a record integrity rate of only 87.6%. Due to caring for dialysis patients of different identities at the same time, 54-55.5 minutes of paperwork and system work accounted for more than half of the nursing work hours, and patients could not get good care, the nurse job satisfaction score 3.5 on a 5-point scale. There for, the motivation for setting up a task force was launched. Purpose: This project aimed to improve the integrity of hemodialysis records by using a nursing information system. Resolution: We established a unified portal for operating dialysis care information system, divided different treatment area for emergent, in-hospital, and outpatient hemodialysis, increased computer hardware configuration, and integrated the nursing record sheet. Results: After the project ended, the record completion rate increased to 95.3%, the paperwork time was shortened hours to 9.8-11.3 mins, and the job satisfaction score reached to 4 point. Conclusion: The results of this project can effectively integrate the hemodialysis records, maintain the patient safety and improve the quality of care.

參考文獻


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