醫院員工個人特質與病人安全文化關係之研究

The Relationship between Hospital Employee Personality Characteristics and Patient Safety Culture

王嵩竑(Song-Hong Wang) ； 林筱芸(Xiao-Yun Lin) ； 林晉鋒(Chin-Feng Lin) ； 杜貞儀(Ching-Yee Tao) ； 鄭鈺樺(Yu-Hua Cheng)

《北市醫學雜誌》 8卷2期 (2011/06) Pp. 116-125

https://doi.org/10.6200/TCMJ.2011.8.2.03

摘要

Objectives: To determine if differences in the individual variables of healthcare employees affect their attitude toward patient safety culture. Methods: We conducted a hospital-based study using the data obtained from SAQ questionnaires sent out to healthcare employees of a hospital. The study population consisted of 356 people. Employees were classified according to their individual variables (gender, age, education, etc). The primary outcomes were the patient safety culture scores. The mean scores and p values were calculated by using t tests and an ANOVA. Results: The outcome of the analysis indicated that males, senior staff and directors had a more positive patient safety culture attitude than females, junior staff and subordinate staff. The largest group of staff to have a poorer negative culture attitude was nurses. The culture attitude of healthcare employees with seniority ＞11 years was better than that of employees with seniority of between 3-4 years. Overall, operation room staff had a more positive culture attitude than other units. Conclusions: To improve the attitude of healthcare employees toward patient safety culture, the hospital in this study needs to develop and carry out related educational training targeting younger, female and subordinate nurses as well as operation room staff with seniority between 3-4 years.

關鍵字

病人安全 ； 病人安全文化 ； 病人安全態度

並列摘要

Objectives: To determine if differences in the individual variables of healthcare employees affect their attitude toward patient safety culture. Methods: We conducted a hospital-based study using the data obtained from SAQ questionnaires sent out to healthcare employees of a hospital. The study population consisted of 356 people. Employees were classified according to their individual variables (gender, age, education, etc). The primary outcomes were the patient safety culture scores. The mean scores and p values were calculated by using t tests and an ANOVA. Results: The outcome of the analysis indicated that males, senior staff and directors had a more positive patient safety culture attitude than females, junior staff and subordinate staff. The largest group of staff to have a poorer negative culture attitude was nurses. The culture attitude of healthcare employees with seniority ＞11 years was better than that of employees with seniority of between 3-4 years. Overall, operation room staff had a more positive culture attitude than other units. Conclusions: To improve the attitude of healthcare employees toward patient safety culture, the hospital in this study needs to develop and carry out related educational training targeting younger, female and subordinate nurses as well as operation room staff with seniority between 3-4 years.

並列關鍵字

patient safety ； patient safety culture ； safety attitude