We explored the related problems encountered by terminal patients and family members during hospice palliative care. By observations, communications and analysis, our hospice care team evaluated the impact of a dying patient to family. We confirmed the issues of body image and anticipatory mourning on the patient arisen in family members. During the hospice home care period, the author established the relationship with family with empathy and respect, and provided company and holistic support consistently. Meanwhile, when the family members suffered from physical, psychological and spiritual distress, we advised them on terminal care and issues to be concerned in the dying process, so that the patient maintained a quality home living in a confined life. We hope to share this caring experience with other hospice palliative care teams.