跨科室居家照護團隊之成員回饋

Staff Feedback of the Interdisciplinary Homecare Team

陳美如(Mei-Ju Chen) ； 陳家宏(Chia-Hung Chen) ； 梁雅惠(Ya-Hui Liang) ； 林宜芬(Yi-Fen Lin) ； 林欣儀(Shin-Yi Lin)

《北市醫學雜誌》 13卷1期 (2016/03) Pp. 61-71

https://doi.org/10.6200/TCMJ.2016.13.1.06

摘要

目的：本研究之目的欲了解團隊成員對於「跨科室照護團隊」居家訪視服務模式之無記名回饋分析，以作為下階段照護模式修正參考。方法：本研究為質性評估，質性資料為「跨科室照護團隊」成員之「自我評估」回饋分析。結果：本研究結果顯示，在決定健康預後的必要條件中，成員回饋以健康照護機構組織與健康服務傳遞設計較為良好，而社區資源與政策、臨床決策支援、資訊系統建置與民眾自主管理都有待改進。結論：居家訪視之「跨科室照護團隊」服務建立了一種新的服務模式，也可以提供未來政策規劃之參考。

關鍵字

跨科室照護 ； 回饋分析 ； 居家訪視

並列摘要

Objective: We conducted an anonymous feedback analysis of the team members of the cross-department care team on home visit services, as a reference for next stage services. Methods: this was a qualitative study. The data were the self-assessments of the members of the cross-department care team. Results: Among the elements of good health outcomes, health care organizations and design for health service delivery were concerned good. However, community resources, community policy and clinical decision support, information systems, and public self-management were still to be improved. Conclusion: The feedback analysis of the cross-department care team has established a new service model and may be referred in future policy planning.

並列關鍵字

across- departments care team ； feedback analysis ； home visit