COVID-19疫情下護理人員使用「警消醫護加油棧」補助措施之初探

目的：研究旨在探討護理人員使用“警消醫護加油棧”專案的滿意度及相關因素。方法：本研究為橫斷性研究，對象為北部某區域醫院使用本專案的護理人員。採用自擬滿意度量表，Cronbach's alpha 0.95。共發出問卷274份，回收問卷270份，回收率為98.5%。結果：本專案護理師80.2%與家人同住，滿意度介於一般到滿意（3.93分），其中對“入住時間的彈性”（4.4分）最滿意，其次是“工作無後顧之憂”（4.24分）；最不滿意為“墊支住宿費”（3.01分），其次是“需要提前送件申請”（3.11分）。人口學差異的滿意度，迴歸分析發現護理人員年齡愈大、急重症單位的滿意度愈低；已婚、同住者曾感染新冠肺炎者滿意度較高。結論：透過不需墊支住宿費和減少提前申請的天數來優化政策專案的申請，更加貼近使用者的需求，以提高「警消醫護加油棧」滿意度。本研究結果可作為政府提供前線防疫後援措施之參考。

關鍵字

新型冠狀病毒疾病；護理師；替代住宿；滿意度

並列摘要

Objectives: The objective of this study was to explore the satisfaction of nursing staff in 〞Disease Prevention Staff Supporting Hotel〞 project and related factors. Methods: This study adopted a cross-sectional research design investigating nurses who joined the 〞Disease Prevention Staff Supporting Hotel〞 project. We used a self-developed satisfaction scale with a Cronbach's alpha of 0.95. We distributed 274 questionnaires and obtained 270 valid copies (response rate = 98.5%). Results: Of all 270 participants, 80.2% of the nurses who joined the project lived with their families, with satisfaction scores ranging from ordinary to satisfied (3.93 points). The nurses were most satisfied with 〞Flexibility of check-in time〞 (4.4 points), followed by 〞Staying at work without worries〞 (4.24 points); the lowest satisfaction was 〞Prepay accommodation fee〞 (3.01 points), followed by 〞Need to send application in advance〞 (3.11 points). In terms of demographic, regression analysis found that the older age, the lower the satisfaction of the nurses in the acute and critical care units. Married and those living with household members infected with the coronavirus had higher satisfaction. Conclusions: Avoid prepaying accommodation fees and reducing the number of days to apply in advance would meet user demands better and increase the satisfaction of the 〞Disease Prevention Staff Supporting Hotel〞 project. The findings provide a helpful reference for the government to formulate accommodation projects for frontline nurses.

並列關鍵字

COVID-19 ； nurses ； alternative accommodation ； satisfaction

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