諮商督導結盟歷程之初探研究：以一對督導為例

A Pilot Study of Supervisory Alliance Building Process: An Example of One Supervision Dyad

張淑芬 ； 廖鳳池

《輔導與諮商學報》 29卷1期 (2007/05) Pp. 67-85

https://doi.org/10.7040/JGC.200705.0067

摘要

本研究旨在了解諮商督導結盟歷程，採發現式取向研究方法，針對一個督導配對的八次個別督導逐字稿以及八次訪談逐字稿進行分析，以發現受督導者觀點的督導結盟主題以及督導結盟歷程。研究結果為：受督導者觀點的結盟主題共有20 類，形成督導結盟的歷程可分為四階段：(1)督導關係緣起：受督導者知覺到督導配對順利形成；(2)每次督導之前：受督導者預先準備；(3)每次督導之中：受督導者知覺到設定督導目標歷程、執行督導任務歷程、建立情感連結歷程三者交互出現。設定督導目標歷程包含督導者關切督導需求、受督導者期待專業建議，以及雙方目標趨向一致；執行督導任務歷程包含督導者這方重新框架視野、建議諮商策略、給予正向回饋、處理個人議題、督導焦點依受督導者需求轉移，以及受督導者這方接受督導者想法、回饋督導效果、表達不同想法、積極參與督導；建立情感連結歷程包含督導者這方了解受督導者、支持陪伴、關心生活，以及受督導者這方信任督導者的專業能力、感到關係自在；(4)每次督導之後：受督導者知覺到滿足需求，再次預先準備，如此形成循環至督導正式結束。
本研究對諮商督導實務以及未來研究提出建議。

關鍵字

督導歷程 ； 督導工作結盟 ； 受督導者觀點

並列摘要

The purpose of this study was to explore the process of building supervisory alliance in counseling supervision. The researcher adopted the discovery-oriented methodology to collect data from 8 sessions of supervision, including transcriptions of supervision and transcriptions of the supervisee's interview. The way of open coding was used to analyze the transcriptions. The findings were as follows: The theme of the alliance was consisted of 20 categories, forming the four stages of alliance building: (a)The first stage was successful formation of the dyad in the very beginning stage; (b)The second stage was preparation before each supervision session; (c)The third stage was during each session which consisted of goal setting process, task implement process, and bond forming process. The goal setting process included the supervisor showed concern about the supervisee's need, the supervisee expected professional suggestion from the supervisor, and both party achieved agreement on goals. The task implement process included the supervisor's reframing the supervisee's view of points, suggesting counseling strategies, giving positive feedback, exploring personal issues, shifting supervision focuses, and also included the supervisee accepting the supervisor's ideas, giving positive feedback, expressing different ideas from the supervisor, and participating actively. The bond forming process included the supervisor's understanding, supportive, concerned, and the supervisee's trust and feeling comfortable about the relationship; (d)The forth stage was after each session. Because of fulfillment of needs, the supervisee prepared again and thus became a circle of alliance building. Suggestions about supervisors, supervisees and future research were discussed.

並列關鍵字

supervisory process ； supervisory working alliance ； supervisee's perspective

參考文獻

李偉斌(2001)。網路即時諮商中工作同盟、晤談感受與諮商員口語反應之歷程分析。國立屏東師範學院教育心理與輔導研究所碩士論文，未出版。

李筱蓉(1994)。初期晤談工作同盟的建立：治療者的意圖與反映模式分析。國立台灣大學心理學研究所碩士論文，未出版。

吳秀碧(1992)。Stoltenberg的督導模式在我國準諮商員諮商實習督導適用性之研究。國立彰化師範大學輔導學報。15，43-113。

洪雅鳳(1995)。當事人依附、工作同盟與晤談感受之相關研究。國立彰化師範大學輔導學系碩士論文，未出版。

翁令珍()。