探討醫務管理研究趨勢與創新應用

The Exploration of Medical Management Research Tendency and Innovation Application

牛涵錚(Han-Jen Niu) ； 車靜儀(Ching-Yi Che) ； 林志青(Chi-Ching Lin)

《創新與管理》 10卷2期 (2013/05) Pp. 23-51

摘要

面對全球化的趨勢壓力以及快速變動的環境，隨著消費者意識抬頭和人口結構趨向高齡社會的衝擊之下，莫不影響醫療產業的生態環境。因此，唯有結合資訊科技或引進新的工具、新的方法，來提升其競爭力與應變能力。而醫務管理即扮演舉足輕重的角色，在有限的資源下，透過資訊科技的整合，來降低營達成本，提高整體醫療品質及顧客的滿意度。研究結果發現，醫務管理與創新之研究領域，主要是以美國為首。相較於其他國家的學者而言，仍存著進入的門檻。另外，像歐洲、亞洲等先進國家，在比例上也有逐漸增加的趨勢，顯示對該領域的重視。而本研究也於最後進行關聯分析，尋找資訊科技、健康照護、病人安全等議題，來瞭解醫務管理與創新之未來研究趨勢。

關鍵字

創新 ； 科技整合 ； 醫務管理 ； 趨勢分析

並列摘要

This paper aims to look out upon the trends of globalization and the speedy changed environment, accompanying with the rising of consumer's consciousness and the tremendous impact of population composition changing to be an aging society. Medical industry is also affected by the ecological environment. In essence, it has to consolidate the IT (Information Technology) and to introduce brand new tool and methods to promote the capability of competition and emergency response. Therefore, medical management has played the most important role, under limited resources, through the IT integration, for reducing operation cost, and promoting the quality of medical matters and the satisfaction of customers. As a result, we find that the study arena of medical management and innovation is mainly in the United States. There is a threshold of entrance. However, the advanced European and Asian countries have conducted more research on the said subject. Finally, in this study we adopted data mining and correlation analysis to find out the subject of IT, medical care, and patient safety, to see the future trends of medical management and innovation.

並列關鍵字

innovation ； technology integration ； medical management ； tendency