心靈健康服務是現代人普遍的基本需求,而雲端網路更是現代人每日不可或缺的生活工具。本研究的目的在將雲端科技與心靈健康服務整合,以探討創新的心靈健康服務模式。本研究採用質性研究進行探討,以半結構性訪談法針對專家及個案進行資料蒐集;透過資料分析歸納彙整出心靈健康服務之供需架構,萃取出以「雲端共禱」為核心概念的創新服務,並發掘出心靈健康雲端服務核心概念的三階段功能,即建構虛擬社會支持系統、創造正面思考模式、促進心靈健康;再依供需架構及其功能性,與相關文獻理論相互引證與整合,發展出一個可提供即時、持續、正向、支持的心靈健康保養模式,同時可擴大服務更多心靈健康需求者的心靈健康服務平台。
Mind health services are the primary need of modern man, and the cloud network is an indispensable tool for modern man's daily life even more. The present study integrates cloud technology and mind health services to explore the service model for innovative mind health. The study was conducted using a qualitative research method and semi-structured interviews to collect data from experts and cases. Through data analysis, the supply-demand structure of mind health services was summarized and the innovative services with "cloud collective prayer" as the core concept were extracted. The three-stage functions of the central concept of mind health cloud services were dug up to construct a virtual community support system, create positive thinking patterns, and promote spiritual health. Based on the supply-demand structure and its functionality, we have developed a model that can provide real-time, continuous, positive, and supportive mind health care by integrating literature theory and mutual citations. Simultaneously, the platform can be expanded to serve more people in need of mind health services.