當事人對諮商師使用幽默技術之反應探討

The Exploration of client's Reactions to Counselor's Using Humor Skills

管秋雄(Chiou-Shyn Kuan)

《臺中教育大學學報：人文藝術類》 25卷2期 (2011/12) Pp. 81-113

https://doi.org/10.7037/JNTUHA.201112.0082

摘要

本研究主旨乃探討諮商情境當事人對諮商師幽默技術使用之反應。研究採歷程設計，並以深入訪談法進行資料蒐集。研究材料係由諮商師與單一個案為期七次晤談過程，諮商師指出有意使用幽默技術之段落。研究資料依此十二個諮商師幽默技術使用段落，分別由兩位訪談員與諮商師、當事人實施訪談。研究材料再經三位評量者評定符合幽默技術操作之段落計十個。研究資料乃依此十個幽默技術使用段落，擷取訪談之相關內容。研究顯示當事人對幽默技術之反應，隨著技術類型不同而呈現不同型態。當事人對於幽默刺激介入晤談之反應呈現較多衍生性之認知反應；當事人對於以幽默要素或混合幽默刺激與要素介入晤談之反應則呈現較多立即性之情緒反應。至於當事人對晤談氣氛之覺察，含三種型態：第一，晤談氣氛由緊張、嚴肅轉為輕鬆、自在；其次，晤談氣氛從一般狀態轉變為緊張、不自在；第三，晤談氣氛無明顯變化。最後，根據研究發現，提出諮商師幽默技術使用之相關建議。

關鍵字

幽默技術 ； 治療性幽默 ； 當事人反應

並列摘要

The purpose of this study was to explore client's reactions to the counselor's intention to use humor skills in counseling process. The research method used in this study was quality research, and the deep interview was used as the method of data collection. Considering the efficiency of client's and counselor's recollections, the research materials and data were collected by intervals. Research materials were adopted from an individual counseling during seven counseling interviews. There were twelve sections pointed out by the counselor which the humor skill were used. Research data first were collected by two interviewers the next day after each session. To ensure that the sections pointed by the counselor indeed humor skill was used, so the research materials were evaluated by three evaluators. There were ten sections which humor skill used by the counselor, and then the research data were extracted from the contents of interviews. The findings in this study were as followers: First, the client showed different types of reactions when the counselor using different types of humor skills. Second, the client's awareness of the counseling atmosphere included three kinds of patterns, the atmosphere turning from nervous and serious to relaxed and free, from ordinary to serious, nervous, and uneasy, and being indifferent. Finally according to the findings in this study, suggestions about using humor skills in counseling were recommended.

並列關鍵字

Humor Skills ； Therapeutic Humor ； Client's Reactions