榮家老人與照服員對照護需求與滿意度之比較研究

The Study of Needs and Satisfaction on Eldercare in Veteran Homes: Comparing the Views by Veterans and Care-Providers

張小芬(Hsiao-Fen Chang)

《臺灣老人保健學刊》 3卷1期 (2007/06) Pp. 30-52

https://doi.org/10.29797/TJGHR.200706.0003

摘要

The aim of this study was to compare the veterans' and care providers' views on the eldercare. The subjects were 55 elders and care providers from Veteran Home in Taipei area. The instrument was self developed scale to assess the needs and satisfaction of eldercare. The results included: (a) the scores by care providers were higher than veterans (t=10.84, p＜.01) on both total scale and subscales, the premier needs were the care of 'General Affairs' and 'Psychological,' and the higher percentages on general affairs were indoor cleaning and disinfection, monthly allowance, and the information of welfare for eldercare, the psychological needs were fellowship activities, and a meaning of life fulfill, but for 'Medicare' and 'Self-care' from veteran didn't show any needs on those domains (5.4% and 3.6%), that was quite differences from care providers' views (61.3% and 54.6%); (b) the satisfaction about the eldercare, the scores on total scale and subscale by veteran were showed significant higher than care providers (t=3.65, p＜.01), the significant differences were on 'security' and 'psychological'.

關鍵字

老人照護 ； 榮民 ； 照服員 ； 需求評估 ； 滿意度

並列摘要

The aim of this study was to compare the veterans' and care providers' views on the eldercare. The subjects were 55 elders and care providers from Veteran Home in Taipei area. The instrument was self developed scale to assess the needs and satisfaction of eldercare. The results included: (a) the scores by care providers were higher than veterans (t=10.84, p＜.01) on both total scale and subscales, the premier needs were the care of 'General Affairs' and 'Psychological,' and the higher percentages on general affairs were indoor cleaning and disinfection, monthly allowance, and the information of welfare for eldercare, the psychological needs were fellowship activities, and a meaning of life fulfill, but for 'Medicare' and 'Self-care' from veteran didn't show any needs on those domains (5.4% and 3.6%), that was quite differences from care providers' views (61.3% and 54.6%); (b) the satisfaction about the eldercare, the scores on total scale and subscale by veteran were showed significant higher than care providers (t=3.65, p＜.01), the significant differences were on 'security' and 'psychological'.

並列關鍵字

Care providers ； eldercare ； needs assessment ； needs satisfaction ； Veteran