創新特性對護理人員使用無線射頻辨識系統意圖傾向之影響：一階層模式與多階層模式之比較

因「創新接受度」概念常被用以做爲解釋使用者對新科技接受程度之理論架構，故本研究以護理人員使用無線射頻辨識(RFID)系統此創新科技於護理作業爲主題，彙總學者創新特性觀點，提出八大創新特性影響使用意圖傾向之研究架構，對某已導入RFID醫院之護理人員爲對象進行實證，並提出多階層創新特性接受度模型，與過去相關研究所常用之一階層模式進行比較分析。研究結果顯示：(1)多階層創新特性接受度模式之配適度、提供資訊豐沛性、對使用意圖傾向變數之解釋能力，皆優於過去研究普遍採用之一階層模式。(2)一階層與多階層模式結果皆顯示，影響使用意圖傾向最主要的因素爲相容性與可試用性，其中相容性對使用意圖傾向有正向而顯著之關係，然可試用性對使用意圖傾向卻具負向而顯著之關係。

關鍵字

創新特性；新接受度；線射頻辨識技術

並列摘要

The concept of ”nnovationess” was often used as a theory construction to explain the acceptance of user to new technology, but most experimental searches used one-layer model, multi-layer model was distinct. So, this study selected RFID technology in nursing practice as our subject, to experiment the influence of innovation characteristics to nurse staff intention of using RFID. We construct multi-layer perceived innovation characteristics model and contrasted this concept with one-layer mode. Bases on 225 questionnaires, we get fellow results. First, adequacy for multi-layer innovationess model is better then one-layer model. Second, ”perceived ease of use”, ”image”, and ”result demonstrability” have indirect effort to ”behavioral intention to use”; ”relative advantage”, ”compatibility”, and ”visibility” are found positively related to ”behavioral intention to use”; but the relationship between ”perceived ease of use” and ”behavioral intention to use” is not obvious; and last, ”trialability” is found negatively related to ”behavioral intention to use”.