Continuous Improvement Proposal Process and Operating Model

The objective of this study is to create a harmonised continuous improvement operating model. In this study, the theoretical framework for continuous improvement was established on the basis of topical research in the field. The empirical part of the study, based on the interviews, is a model of the best continuous improvement operating models of the internal and external interview units is formed. As a research result, an improvement proposal model is presented. In the model, the continuous improvement activity and suggestion scheme are combined into a single operating model. The operating model combines the requirements of the continuous improvement activity, which have been indicated in the literature, and the observations on the best functioning continuous improvement operating model made in the empirical section. The cornerstones of a successful continuous improvement model are the swift and equal evaluation of the suggestions, encouraging rewards, recognition and feedback. A supportive organisational culture will make it easier for the continuous improvement model to succeed. The support of the management is crucial for the activities.

並列關鍵字

Continuous improvement ； operating model ； supportive organisational culture

國際替代計量

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