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A Marketing Analysis between Consumer Satisfaction and Leisure Involvement to Fitness Centers in Taiwan

並列摘要


The general problem of this study was to examine the psychological commitment of the relationship between fitness participants' leisure involvement and their behavioral loyalty within Taiwanese fitness centers agencies. This study found that the leisure involvement has a direct positive relationship with affective loyalty and investment loyalty. These results suggested that the development of the level of consumer loyalty appears to be best explained as a progressive process. The finding of this study may be important because it may provide valuable information for program directors and managers of sport fitness clubs in order to comprehend significant relationships regarding leisure involvement and their attitudinal loyalty levels in relation to Taiwanese sports organizations.

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