論消費者保護教育

Research of Consumer Protection Education

翁正義(Cheng-Yi Weng)

《國立金門技術學院學報》 1期 (2005/03) Pp. 145-159

https://doi.org/10.7057/JNKIT.200503.0145

摘要

在社會中每個人必定是個消費者，這是眾所週知的，特別是在這商業化社會，消費實為日常生活之一部份。在此種環境下，消費者不可避免地處於弱勢的條件且時常遭受經營騙子的風險，這是為何保護消費者的權利變得越來越重要的原因之一。因此，無論在開發中國家及已開發國家，保護消費者的權利乃成為大家所關心的，特別是消費者保護教育，而本篇論文的目的即在闡述消費者之基本權益與保障，透過法律及消費者之自覺、各機關之互助互動，全面性的保護及建立消費者權利與提升消費者教育，而作者的建議亦希望對促進及保護消費者的權利有所幫助。

關鍵字

消費者 ； 消費者保護 ； 消費者教育 ； 企業經營者

並列摘要

It is well recognized that in a society every individual is deemed to be a consumer one way or another, especially in a commercialized one. Consumption is in fact an important part of daily routine.It is under this environment that consumers are inevitably being placed at a disadvantaged position, where they are constantly exposed to the risk of fraud or scam. And it is one of the reasons that the concept to protect consumer's rights is becoming more and more imperative.Therefore, the concept to protect consumers, education on protecting consumers in particular, becomes the center of attention regardless of if it's in developing country or developed country. As such, the purpose of this dissertation is to illustrate consumer's basic rights and security, and how to inclusively protect and maintain the rights and to better educate consumers on this subject by means of law enforcement, consumer's own self-awareness, and active interaction among governing authorities. Suggestions by the author also intend to promote and defend consumer's rights to some extent.

並列關鍵字

consumer ； consumer protection ； business operator ； consumers policy law