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文化創意產業行銷策略之國際比較與研究-以博物館為例

Comparative Study on Marketing Strategies of Cultural and Creative Industry: A Case Study of Museum

摘要


在全世界發展文化創意產業的浪潮之下,博物館亦在文創產業中為重要一環,掌握住文創產業的特點,產生新型態文創展覽與產品。本研究藉由質性研究,以不同國家具有代表性之博物館為個案,利用4P分析與SWOT比較探討各博物館行銷策略,了解博物館是否與文創產業結合進而發展出新型態的行銷模式,博物館利用社群媒體提供即時資訊或影音分享,調整過往被動式的推廣手法,達到博物館全球行銷、資源共享以及教育推廣無國界。本研究結果發現博物館與文化創意產業結合,不僅為民眾帶來不同以往的參觀體驗,讓民眾願意主動走進博物館,亦可以提高館內收入與經濟效益,利用社群媒體給予最即時的消息分享,創造新型態博物館行銷的方式。

並列摘要


In the world fever of cultural and creative industries, culture become one of main economic industry, museums are also an important part of the cultural and creative industries. This study was conducted by qualitative research methods and took the represented museums of different nations as cases. Using 4P marketing analysis and SWOT analysis to compare each marketing strategies of museum and cultural and creative industry. This study found that the combination of museums and cultural and creative industries increase the income of the museum, and use social media to provide instant information to create new modes of museum marketing.

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