台灣高鐵ITS發展經驗與未來展望

Intelligent Transportation System Development of Taiwan High Speed Rail: The Experiences and Prospects

任以永(Yi-Yiung Jen)

《土木水利》 45卷2期 (2018/04) Pp. 39-46

https://doi.org/10.6653/MoCICHE.201804_45(2).0005

摘要

台灣高鐵公司過往無鐵路系統興建與營運經驗，於2007年1月通車營運，致力為大眾創造「智慧而科技化」之旅運服務。經多年自行努力研發，陸續推出各項智慧運輸服務，以提升旅客服務及強化應變與管理能力。通車迄今列車準點率達99.59%（不含天災），平均延誤時間僅14秒，以「鐵路智慧運輸系統『智慧化列車運行管理』、『智慧化安全與應變管理』、『智慧化訂位購票服務』、『智慧化旅客服務』、『智慧化旅遊資訊服務』」榮獲第23屆智慧運輸世界大會之「2016年ITS世界大會名人堂產業成就獎」，吸引日本、德國、泰國等爭相派員觀摩。展望未來，台灣高鐵將以科技融入服務，將蘊含在台灣高鐵的4T元素：運輸（Transportation）、科技（Technology）、在地（Taiwan）及關懷（Touch）發揮到極致，為大眾創造智慧便捷的新生活。

並列摘要

THSRC (Taiwan High Speed Rail Corporation) kicked off its commercial transportation services on January 5, 2007, to provide the innovation smart railway services. THSRC has successfully developed innovative, self-created ＂Smart Railway Services system＂ with its smart applications into the critical arena as of apropos functioning, to the railway operations management, emergency management and passenger services. By the end of 2017, the THSRC operations performance has been written down a new page of the historic records of public transportation service in Taiwan: Punctuality rate of 99.59 percent, with an average delay time less than 14 seconds minutes since 2007. THSRC was named the winner of ITS World Congress Hall of Fame Award at the 2016 ITS World Congress. We presented to rail experts from around the world our industry-leading ITS Smart Railway Services System, complete with its components of Smart Train Operation, Smart Safety & Emergency Management, Smart Ticketing System, Smart Passenger Service and Integrated i-Traveling Information. In the future, THSRC will apply advanced technologies to enhance our services, and make Taiwan High Speed Rail as high-quality 4T (Transportation, Technology, Taiwan, and Touch) cultural and creative life style.