EFL University Students’ Perceptions of Business English Courses

大學生對商務英語課程觀點之研究

陳怡真(I-Chen Chen) ； 吳泓璋(Hung-Chang Wu)

《南台人文社會學報》 4期 (2010/11) Pp. 161-194

https://doi.org/10.29841/STUTJHSS.201011.0006

摘要

本研究之目的旨在探討大學生對商務英語課程之認識、需求、和期望。本研究方法包含質化與量化，其中量化研究部分則採發放問卷的方式進行(共計二百一十九份問卷)，質性研究部分則是訪談十位參與商務英語課程的學生。研究結果顯示：一、參與商務英語課程的教師和學生都認為商務英語文為企業界所使用的英文，其多半用來進行口語或書信溝通，且包含商業知識在其中。二、選修商務英語課程的學生急須改善他們的英語文能力與廣泛接觸與商業相關的雜誌或新聞等。三、學生們認為具有工作經驗的商務英語教師較有資格教授此課程，並為學生設計合適的課程。四、應用英語系的學生希望獲得加強專業的商業知識。五、國際企業系的學生希望增進英語溝通能力。六、學生們期盼此門課程能幫助他們未來的求職路程能更加順遂。

關鍵字

商務英語 ； 專業英語 ； 需求 ； 期望

並列摘要

The purpose of the study was to investigate university students’ understandings, needs, and expectations of Business English courses. This study adopted both quantitative and qualitative research methods. The quantitative part of this study is a survey questionnaire delivered to 219 participants from Applied English Department and International Business Department. The qualitative part of this study includes interviews with 10 students in the Business English courses. The results of the study indicated that (1) Students believe that Business English is the English which is used in the job markets. In addition, Business English includes both business knowledge and English language knowledge. (2) Students who enroll Business English courses need to improve their English ability and contact with various business-related resources in order to develop their business awareness. (3) Students also believe that their Business English instructors with working experiences are more qualified to teach the course and design appropriate curriculum for students. (4) Students from Applied English Department hope to acquire more professional business knowledge. (5) Students from International Business Department hope to improve English communication skills. (6) Students expect that taking Business English courses can improve their competitive ability in the job markets.

並列關鍵字

Business English ； ESP ； needs ； expectations