技專校院總務主管對工作職能、工作壓力與組織承諾之關聯性研究

A Study of the Relationships among Professional Competence,Job Stress and Organizational Commitment of Technology University in the General Administrator

洪麗美(Li-Mei Hung) ； 陳春富(Chun-Fu Chen) ； 莊照明(Chao-Ming Chuang)

《弘光學報》 52期 (2008/04) Pp. 123-143

https://doi.org/10.6615/HAR.200804.52.12

摘要

本研究旨在探討技專校院總務主管對工作職能、工作壓力與組織承諾之關聯性研究，以國內64位技專校院總務主管為樣本。經研究後之結論如下：（一）工作職能、工作壓力與組織承諾各有三個因素，經分析得知，技專校院總務主管對工作職能仍大有加強空間，尤其是人力資源配置合理性方面更應嚴肅正視；（二）總務主管對工作壓力仍需加強，尤其是對「工作不適合」方面特別突顯 ；（三）組織承諾概況結果顯示，總務主管對組織承諾加強空間仍然很大，尤其是留職意願與組織認同方面更需重視。研究亦發現學校改制年資高的學校總務主管在「人員充分發揮職能」因素上，較學校改制年資低的總務主管同意程度高。（四）工作職能各構面對組織承諾中的留職意願、努力意願與組織認同都有顯著線性正相關，但加入工作壓力各構面因素後，「人員充分發揮職能」與「人力資源配置合理性」則變為無顯著線性相關，顯示工作壓力對組織承諾有間接影響效果。

關鍵字

技專校院 ； 總務主管 ； 工作壓力 ； 組織承諾

並列摘要

The purpose of this paper is to study the relationship among professional competence, job stress and organizational commitment for general affairs managers in technical and vocational colleges. Samples were taken from 64 general affairs managers in technical and vocational colleges around the country. Our conclusions are: (1) Three perspectives are involved, respectively, in each of the three areas of professional competence, job stress and organizational commitment. Through our repeated analysis, we found that there was still plenty of room for improvement in terms of the job competence of general affairs managers. Serious attention should be paid, particularly, to the rationality of human resources allocation . (2) General affairs managers need to further sharpen their skills in managing job stress , especially in handling inadaptability to the job . (3) The results of our research showed an obvious need to increase the organizational commitment of the general affairs managers, of which the identity to organization and loyalty to the job are specifically important. In the area of sufficiently developing the competencies of employees , general affairs managers working for colleges which have gone through the change to institutional status at an earlier stage are more likely to accept the concept than those working in colleges with a shorter history. (4) The various perspectives under the category of professional competence have significant positive linear correlation with the perspectives under the category of Organizational Commitment , i.e., the loyalty to the job, the willingness to work hard and the identity to the organization. When the stress-related perspectives were added to the analysis, the professional competence-related perspectives,i.e., sufficiently develop the competencies of employees and rationality of human resources allocation were no significant linear correlation with organizational commitment . Job stress, therefore, is seen to have an indirect influence on the organizational commitment.

並列關鍵字

Technical and Vocational Colleges ； General Affairs Manager ； Job Stress ； Organizational Commitment

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