臺灣國際志工服務動機、工作價值觀及滿意度之研究

Study on the motivation, work values, and satisfaction of international volunteers in Taiwan

陳明國(Ming-Kuo Chen)

《弘光學報》 70期 (2013/06) Pp. 102-119

https://doi.org/10.6615/HAR.201306.70.09

摘要

目的：旨在瞭解臺灣國際志工服務動機、工作價值觀與滿意度之關係，並發展一具有良好信、效度的簡易量表。方法：本研究採用問卷調查法以全國大專校院學生參與國際志願服務研討會之參與學生為研究對象進行問卷調查。結果：國際志工服務學習動機量表、工作價值觀量表及滿意度量表具有良好的信效度；國際志工服務學習動機和工作價值觀具有正向相關；國際志工服務學習動機的「服務認知」愈高，則滿意度也會愈好；且工作價值觀的「職場選擇」和「工作條件」愈高，則滿意度也會愈高。結論：提高國際志工的滿意度則會提高志工的服務學習動機和工作價值觀，相輔相成下才能提昇國際志工的參與動機。

關鍵字

服務認知 ； 職場選擇 ； 工作條件

並列摘要

The objectives of this research are to understand the relationship in Taiwan international volunteer service motivation, work values, and satisfaction and developing the sample scales of validity and reliability. Relevant statistics in research is based on questionnaire survey. The National College students who participated in international volunteer service seminars are conducted the survey as the participants in this research. The results show the international volunteer service learning motivation scale, the work value inventory scale, and satisfaction degree scale have excellent reliability and validity; the international volunteer service learning motivation and work value inventory have positive correlation; as the ＂service cognitive＂ in international volunteer service learning motivation is higher, the satisfaction will be better; since the ＂workplace selection＂ and ＂working conditions＂ in work value inventory have been higher, the satisfaction will be higher. In conclusion, to improve the international volunteer service learning motivation and work value inventory should complement each other to enhance the international volunteers´ participative motivation.

並列關鍵字

Service cognitive ； workplace selection ； working conditions

參考文獻

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