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Research on the Influence of Different Cultures on Business Communication

摘要


The purpose of this report is to explain intercultural communication in the business context, to give examples about business protocols in China and the United States, and to provide recommendations for preventing intercultural misunderstandings in these two countries. The reason why we focus on China and the United States is that these two countries are good examples on behalf of high-context culture and low context culture, we can make a conclusion more directly and easily through the comparison.

參考文獻


Margaret Garnett Smallwood. (2020) The Need for Cross-Cultural Communication Instruction in U.S. Business Communication Courses. https://journals.sagepub.com/doi/10.1177/2329490620903730
Ana B.F., Montse V.G., and Antonia B.P. (2015) Business and Intercultural Communication. Procedia Economics and Finance, Volume 23, 2015, P 233-237.
Gu, Yueguo, (1990). ‘Politeness Phenomena in Modern Chinese', Journal of Pragmatics, 1/2, pp. 237–257.
Edward T Hall, (1976), beyond culture https://journals.sagepub.com/doi/abs/10.1177/1470595811398797
Enterprise Banco Santander, (2020). China:Communication Practices. https://santandertrade.com/en/portal/establish-overseas/china/business-practices

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