Construction of Performance Evaluation System based on Balanced Scorecard-Taking Company F as an Example

Chunni Liu

《Frontiers in Economics and Management》 3卷7期 (2022/07) Pp. 273-278

https://doi.org/10.6981/FEM.202207_3(7).0033

摘要

Looking back on the development history of modern business performance management, Kaplan's Balanced Scorecard is undoubtedly a milestone. This paper selects F company as a case to analyze the problems of its existing performance evaluation system and uses the balanced scorecard model to propose improvement suggestions. Finally, the problems that may exist in the use of the balanced scorecard model are explained and solutions are proposed.

關鍵字

Balanced Scorecard ； Performance Management ； Performance Evaluation

參考文獻

Mark Pagell, David Gobeli How Plant Managers' Experiences and Attitudes Toward Sustainability Relate to Operational Performance[J] Production and Operations Management, 2009, 18(3).

Iahn Gonsenhauser, Susan D. Moffatt-Bruce Evaluating robotic procedures using balanced scorecards[J] Journal of the American College of Surgeons, 2010, 211(3).

Thi Kim Yen Pham, Duc Cuong Pham Factors affecting to the application of balanced scorecard in Vietnamese hospitality firm[J] Management Science Letters, 2019, 9(13).

Bo Hu, Ulrike Leopold-Wildburger, Jürgen Strohhecker Strategy map concepts in a balanced scorecard cockpit improve performance[J] European Journal of Operational Research, 2017, 258 (2).