探討敏捷式資訊畢業專題對於團隊衝突協調能力之養成

Investigate the learning of conflict coordinative capability in agile-based capstone projects

陳仲儼 ； 陳世諭

《工程、技術與STEM教育研討會》 第十屆 (2021/07) Pp. 160-173

https://doi.org/10.29619/STEM.202107.0013

摘要

畢業專題（Capstone project course）是工程與資訊領域學生在大學四年的一堂重要攻頂課程。畢業專題主要是讓學生運用過去所學並學習如何透過團隊合作與溝通以共同完成資訊系統之開發。就系統開發而言，敏捷發展（Agile method）為資訊產業所倡導的一種新方式，其特色為演化式發展（Evolutionary development）並透過團隊合作與溝通來逐步增量發展出軟體成果並持續優化。由於軟體系統發展強調創新研發，因此畢業專題之目的即透過實際系統的發展讓學生體驗創新發展所會遭遇到的各種問題與衝突，並磨練出協調衝突與解決問題的能力。這對於非傳統命令式、強調自組織的敏捷式開發團隊而言，如何讓學生形成此一能力更是值得探討。因此，本研究針對大學生畢業專題中學習運用敏捷開發以實踐團隊合作與溝通、並檢視學生在敏捷過程中學習如何建立團隊衝突協調能力、以有效化知識與溝通為產品品質的進化與開發績效之成長。

關鍵字

畢業專題 ； 創新研發 ； 衝突 ； 敏捷發展 ； 團隊協調能力

並列摘要

Software capstone project course is the most important capstone course for college students in the IS/IT domain. In such a course, students in teams need to apply what they have learnt in the past years as well as to explore external new knowledge to develop a real software system. From the perspective of system development, agile method is the prevailing development method in the information industry today, where software is gradually developed incrementally and continuously optimized by self-organized teams. Besides, for software development that emphasizes innovative development welcomes various ideas and opinions, team's coordinative capability for resolving adhoc conflicts plays a critical role during the development. Therefore, this study investigates how students in self-organized teams learn to conduct agile-based development to equip with such a capability that can in turn demonstrate better development performance and software product quality.

並列關鍵字

Capstone projects ； innovative development ； conflicts ； agile development ； coordinative capability