跨國公司組織與人力資源組織的功能及角色： Ｓ公司個案研究

Multinational Company Organization and Human Resources Functions Research: S Company Case Study

王德蓓(Te -Pei Wang)

指導教授 ： 陳思寬

國立臺灣大學/管理學院/國際企業管理組/碩士(2016年)

https://doi.org/10.6342/NTU201600947

摘要

本研究以一家中型的美國跨國公司現況做主要的研究主體；包含透過該公司數次的購併、長期贊助的公益組織、核心價值等組織背景，來了解該公司自2008年來6.91%的收入複合成長率及前三分之一高單價市場為產品定位的原因。而該公司對品牌的長期經營承諾及於2015年停止上市計畫，為求長期策略能有效執行的措施，皆與令人尊敬的創辦人對公司的長期承諾及自行車產業的熱情有直接關係。該總公司透過多項措施致力營造為員工熱愛的公司，包括高階主管無私人辦公室、辦公室內環繞者自行車道及總公司超過一半以上員工騎自行車上下班等，皆可明顯感受到該公司員工對公司及自行車的真心熱愛。
筆者除透過亞洲人資角色，了解高價品牌定位及高毛利的公司是如何長期經營外，也對此個案公司現在的成長瓶頸，試圖從總公司的組織設計、人力資源組織、人力資源角色及功能的角度，探討組織設計及人力資源分工合理性，以期增加組織有效性、支持以產品設計及研發為核心能力的此企業成長。在提出合理建議前，筆者先透過相關文獻的了解並加入多年外商人資經驗，提供理論與實務結合的組織設計建議。
鑒於知識經濟的興起，人力資源扮演的角色漸受重視；此研究同時研究國際人力資源與國內人力資源或與現行傳統的人力資源功能差異；可讓人力資源工作者檢視自身人力資源功能的狀況，扮演策略夥伴的更積極角色。
期望此研究能對有心或已為跨國企業的公司提供組織設計及人資角色功能的理論與實務結合的參考；增加組織效能以支持組織的長期成長。
最後提出人力資源的幾個趨勢，供人力資源工作者參考外；並提醒全球主要的趨勢，包括科技、個人主義、多世代同存職場、併購趨勢、子公司員工對權益的要求等狀況，供工作者或學者進一步探討對人力資源功能的影響。
希望藉此研究能讓國際人力資源管理的組織及功能，受到更多的討論與重視；提供面對品牌經營及研發常遇瓶頸的國內企業不同的組織思考角度。

關鍵字

組織設計 ； 人力資源組織 ； 國際人力資源組織功能及分工

並列摘要

This case study object is US Multinational Company with the middle size. The company history including several times Acquisitions、sponsoring the non- profit organizations for a long time、well-designed core values etc，tells why this company can continuously grow up since 2008 ( ACGR：6.91%) and position the products on the market as top 1/3 price. All the events such as good growth history 、holding the 2015 IPO plan to achieve the long term strategy etc. are directly related to the respected funder whose strongly long term commitment and passionate in the bike industry. In the headquarter office, there is no private office to all Sr. Managers 、 office surrounded with Bike Ride path、 half of employees biking to Work which result in the beloved environment to bike and a high engagement company。
I, as a Asia Human Resources Staff , not only try to understand how a company operates a high price and high gross margin market but also try to do the advanced research from the organization design、human resources organization、human resources role and function perspectives to assess the rationality of organization designation to improve organization efficiency and support this company continuous growth through keeping focusing on the products designation and research. Before the recommendations are proposed with combination of Thesis and Practical Experiences，more research of related theses or papers are studied and of course, some inputs come from personal Human Resources experiences for many years。
For the knowledge economics rises, Human Resources function plays more and more important role。This differences research between International Human Resources and traditional Human Resources function are also included which our Human Resources worker can review own function status aiming to be a more aggressively strategic role。Expecting this study can be a referendum of the organization designation 、 human resources function benefiting the long term organization growth. At the End , Several Human Resources and global trends are shared such as technology 、individualism、multigenerational working place、 Frequent Acquisition、subsidiary employees asking the equal right with Head quarter’s etc. Which can be the further study topics to the Human Resources Workers. Hoping this study can inspire more discussion on the international Human Resources management and different view point to our domestic companies if facing the bottleneck on the branding and product research /development.

並列關鍵字

Organization design ； Human Resources Organization ； International Human Resource function and specialization

參考文獻

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