領導風格與員工建言之關係：調控焦點的中介效果

Leadership Styles and Employee Voice: The Mediating Effect of Regulatory Focus

林威德(Wei-Te Lin)

指導教授 ： 鄭伯壎

國立臺灣大學/理學院/心理學研究所/碩士(2015年)

https://doi.org/10.6342/NTU.2015.02598

摘要

本研究以調控焦點理論為理論基礎，探討員工建言的「訊息內容」差異是如何影響前置因素與心理歷程。本研究以Liang, Farh及Farh(2012)所提出的兩種建言「促進性建言」與「抑制性建言」作探討，基於兩種建言的差異進而提出轉型領導與交易型領導作為重要的影響前因，並說明兩種領導風格對促進性建言與抑制性建言的影響機制。為了釐清領導風格對於兩種建言的影響差異，本研究提出調控焦點作為領導風格的影響機制，藉此說明領導風格對兩種建言差異性的影響效果。本研究以40家台灣企業、218位在職員工為樣本，研究發現轉型領導對於促進焦點具有正向預測效果；而交易型領導對預防焦點有正向顯著預測效果。接著，調控焦點差異會影響不同員工建言，促進焦點與促進性建言呈正相關；預防焦點與抑制性建言呈正相關。此外，轉型領導透過促進焦點對促進性建言具有正向間接效果；交易型領導透過預防焦點對抑制性建言具正向間接效果。最後，本文針對研究結果進行討論，並對研究限制、未來研究方向、理論與實務貢獻加以說明。

關鍵字

促進性建言 ； 抑制性建言 ； 領導風格 ； 調控焦點理論

並列摘要

Employee voice reflects the extent to which employees proactively participate in organizational operations, including expression of new ideas or concern about problems. In the study of Liang, Farh, & Farh(2012), employee voice were conceptualized as two different forms, promotive voice and prohibitive voice. This study, on the basis of regulatory focus theory, explored the antecedents of promotive voice and prohibitive voice, and the differential influence mechanisms. Due to the unique functions, the study proposed two different leadership styles as antecedents, transformational leadership and transactional leadership, to clarify the distinct influence on two employee voice. Furthermore, the study proposes that two leadership styles impact promotive voice and prohibitive voice through the different regulatory focus. After conducting a survey research of 218 valid samples from 40 Taiwanese businesses, this study find several interesting results. First, the result confirmed that different leaderships have separate effects on regulatory focus. Transformational leadership significantly predict promotion focus; transactional leadership significantly predict prevention focus. Moreover, different regulatory focus influenced the content of employee voice, promotion focus have positive relationship to promotive voice; prevention focus have positive relationship to prohibitive voice. most importantly, transformational leadership impact promotive voice via promotion focus, transactional leadership impact prohibitive voice through prevention focus. The discussions, limitations, future research directions, theoretical and managerial implication are discussed at the end.

並列關鍵字

promotive voice ； prohibitive voice ； leadership style ； regulatory focus theory

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