The trend of hospital nurse shortages is global and the effects are similar. The lack of nurses is leading to challenges in providing high quality of care. Digital hospitals are becoming a trend to reduce workload and streamline operations. Technology has been able to help automate part of the required care in nursing. The research will explored the opportunities and challenges involved in designing and implementing smart patient rooms. The present study undertakes a case study based on Shin Kong Wu Ho-Su Memorial Hospital, a medical center in Taiwan. The exploration of the hospital’s strategy is conducted through an internal, external and SWOT analysis. The supporting data includes secondary data included occupancy rate, patient satisfaction, nurse staffing ratios, turnover rates, revenue, cost, design floor plan and post-construction review. The case study shows how a successful renovation project and newly designed patient rooms can bring about financial benefits, lower turnover, and higher patient satisfaction.