- 學位論文
資訊科技投資、知識分享與資訊系統績效 關聯之研究
The study of relationships among the information technological investment, knowledge sharing and performance of information system
摘要
企業在面對外在環境競爭與全球化的趨勢下，不論其規模的大小，如果能善用資訊科技來強化企業流程整合，讓公司資源有效地運用，是企業立於不敗之地的先決條件。但「生產力矛盾」(productivity paradox)的現象，使得企業在投資資訊科技時卻步不前。本文探討企業在資訊科技投資時，是否能夠藉由知識管理的影響，讓資訊投資的績效更能顯著，因而能創造組織最大績效，並減少投資時的風險，為本論文主要研究目的。 本研究從相關的文獻探討開始著手，再根據其理論基礎建立本研究之架構與假設，並選用適當的量表為研究工具，經過專家測試修改後，透過滾雪球抽樣方式，以高階主管為對象實施問卷調查。針對回收的有效樣本253份資料，進行信度分析、敘述性統計、因素分析、相關分析及迴歸分析。經實證分析和討論後，獲致主要結論如下： 1.資訊科技投資對資訊系統績效有顯著的正向影響 2.知識分享對資訊系統績效有顯著的正向影響。 最後，依據研究結論，對企業之資訊科技投資及未來研究提出具體建議，以供參考。
並列摘要
Facing with the competitions of external environment and trends of globalization, if the enterprise, regardless of its size, could take advantage of information technology to strengthen integration of business flow to make effective utilization of the organization’s resources, this will be premise of successful operation of the enterprise. However, the phenomenon of productivity paradox has made the enterprise hesitate to invest more in information technology. The main purpose of this study is to explore when the enterprise makes information technological investment if it could make use of knowledge management to significantly increase the performance of informational investment, and sequentially create maximum organizational performance and reduce the risks of investment. This research paper starts from related literature review, then bases on applied theories to establish the structure and hypotheses of this research, and chooses appropriate scales as research tool. After many tests and revision by the experts, we surveyed executed managers and supervisors who are randomly chosen from database through the snowball sampling. Then, based on the 253 valid responded samples, we tested these samples by using the Reliability Analysis, the Descriptive Statistics, the Factor Analysis, the Pearson Correlation Analysis, and the Regression Analysis. After empirical analysis and discussion, we obtain main conclusions as follows: 1.The information technological investment has significantly positive impact on performance of information system. 2.The knowledge sharing has significantly positive impact on performance of information system. Finally, the solid recommendations to information technological investment of the enterprise and future research is presented, base on the research results, for your reference.