組織變革認知對員工工作滿意、工作壓力之影響研究─以F證券公司為例

A study of the Influence of Employees’ Perceived Organizational Change on Job Satisfaction and Job Stress─with F Securities Company as an example

張宜儒(I-Ju Chang)

指導教授 ： 陳海鳴

淡江大學/管理學院/管理科學研究所企業經營碩士在職專班/碩士(2009年)

https://doi.org/10.6846/TKU.2009.00231

摘要

本研究主旨在探討金融業的員工在組織變革過程中，相關之組織變革認知對於員工工作滿足與工作壓力的情形，針對目前曾進行組織變革的F證券公司，對其員工進行問卷調查，以期能達到以下之研究目的：
一、探討與分析員工的工作滿意與工作壓力之關係。
二、探討不同的人口統計變項是否會對組織變革認知與工作滿意、工作壓力產生影響。
三、探討組織變革認知對員工之工作滿意與工作壓力是否會造成影響。
四、根據研究所得之結果，提出結論及建議，做為公司在管理上相關決策的參考。
本研究採用問卷調查法，共發出200份研究問卷，回收有效問卷為174份，透過SPSS統計軟體進行信度分析、描述性統計分析、T檢定、變異數分析、相關分析、迴歸分析等統計方法來驗證本研究之假設。本研究的結論如下：
一、不同人口統計變項的員工，其組織變革認知有部份顯著差異。
二、不同人口統計變項的員工，其工作滿意度有部份顯著差異。
三、不同人口統計變項的員工，其工作壓力有部份顯著差異。
四、員工之組織變革認知對工作滿意有顯著影響。
五、員工之組織變革認知對其工作壓力有部份顯著影響。
六、員工工作滿意與工作壓力有顯著負相關。

關鍵字

組織變革認知 ； 工作滿足 ； 工作壓力

並列摘要

The purpose of this research is to discuss the impact on the employees’ job satisfaction and job stress of a financial institute during an organizational change. Questionnaires had been given to the employees of the F securities company to collect the data to conduct the research purposes as follows:
1.Discuss and analyze the relationship between job satisfaction and work stress of employees.
2.Discuss the influence of individual variables on the employee’s perceived organizational change, job satisfaction and work stress.
3.Discuss the influence of the employee’s perceived organizational change on the job satisfaction and work stress.
4.Base on the results of the research, a conclusion and recommendation proposed for the F securities company.
This research used the questionnaires to collect the data. A total of 200 questionnaires sent out and received 174 effective questionnaires. Then, it used SPSS statistical software reliability analysis, descriptive statistical analysis, T-test, ANOVA, correlation analysis, regression analysis, statistics, etc. to analyze the data. The conclusion of this research is as follows:
1.Partly statistically significant difference is found with respect to the individual variables to the employee’s perceived organizational change.
2.Partly statistically significant difference is found with respect to the individual variables to the employee’s job satisfaction.
3.Partly statistically significant difference is found with respect to the individual variables to the employee’s work stress.
4.Statistically significant influence is found of employee’s perceived organizational change on the job satisfaction.
5.Partly statistically significant influence is found of employee’s perceived organizational change on the work stress.
6.Statistically significant negative correlation is found between employee’s job satisfaction and the work stress.

並列關鍵字

Organizational Change ； Job Satisfaction ； Job Stress

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