Adaval, Rashmi (2003), “How Good Gets Better and Bad Gets Worse: Understanding the Impact of Affect on Evaluations of Known Brands,” Journal of Consumer Research, Vol. 30(3), pp.352-367.
Blackston, M. (1992), “Observations: Building Brand Equity by Managing the Brand’s Relationship,” Journal of Advertising Research, Vol. 32(3), pp. 79-83.
Brakus, J. Josko, Bernd H. Schmitt, and Lia Zarantonello (2009), “Brand Experiences: What Is It? How Is It Measured? Does It Affect Loyalty? ,” Journal of Marketing, Vol. 73(3), pp. 52-68.