透過您的圖書館登入
IP:3.129.67.26
  • 學位論文

美國、日本產品類別與顧客價值比較研究

Study of the Products Category Attributes and Customer Value of the U.S. and Japan

指導教授 : 黃志文 蔡政言
若您是本文的作者,可授權文章由華藝線上圖書館中協助推廣。

摘要


本篇摘要未授權

關鍵字

顧客 價值 顧客價值 產品類別

並列摘要


This abstract would not be displayed due to no authorization.

並列關鍵字

Customer Value Customer’s Value Product Categories

參考文獻


1. Babin, B. J. and W. R.Darden & M. Griffin(1994), "Work and/or Fun:Measuring Hedonic and Utilitarian Shopping Value, " Journal of Consumer Research, Vol. 20 (4), pp.644-656.
2. Bishop, W. R.(1984), "Competitive Intelligence, " Progressive Grocer, March
,pp.19-20.
3. Bolton, R. N. and J. H. Drew(1991), "A Logitudinal Analysis of the Impact of Service Changes on Customer Attitude, " Journal of Marketing, Vol. 55(1), pp.1-9.
5. Butz, H. E., Jr. and L. D. Goodstein(1996), "Measuring Customer Value: Gaining the Strategic Advantage, " Organizational Dynamics, Vol. 24 (3), pp.63-77.

延伸閱讀