新北市國民小學附設幼兒園教保服務人員知覺的組織氣氛與工作滿意度之研究

本研究以問卷調查法為主，文獻探討為輔，旨在探討新北市國民小學附設幼兒園教保服務人員知覺的組織氣氛與工作滿意度之關係。本研究主要目的有：一、瞭解新北市國小附設幼兒園教保服務人員所知覺的組織氣氛。二、瞭解新北市國小附設幼兒園教保服務人員之工作滿意度。三、分析教保服務人員所知覺的組織氣氛與工作滿意度之關係。四、探討不同背景教保服務人員所知覺的組織氣氛與工作滿意度之差異情形。五、根據研究結果提出未來可供相關政策改革參考之建議。本研究之問卷調查，是以自編之問卷為工具，以新北市市立國民小學附設幼兒園教保服務人員為樣本母群體，採分層隨機取樣之方式進行，共寄發正式問卷158份，回收有效問卷151份，有效問卷回收率為95.56%。本研究之主要結論包括：一、幼兒園教保服務人員對其幼兒園組織氣氛具有中高程度的正面知覺，其中在「園主任指示行為」構面知覺的組織氣氛最為良好。二、幼兒園教保服務人員對其工作，具中高程度的正向滿意度，其中在「人際關係」構面的工作滿意度最高。三、就整體構面而言，教保服務人員知覺的組織氣氛在性別、年齡、最高學歷、幼兒園班級規模等變項上，具有顯著差異。四、就整體構面而言，教保服務人員知覺的組織氣氛在幼兒園所在行政區、累計服務年資、兼任行政職務情形等變項上，並無顯著之差異。五、就整體構面而言，教保服務人員的工作滿意度會因其性別、年齡、幼兒園班級規模等而有顯著差異。六、就整體構面而言，教保服務人員的工作滿意度在最高學歷、幼兒園所在行政區、幼兒園累計服務年資、幼兒園兼任行政職務情形等變項上，並無顯著之差異。七、就整體而言，教保服務人員所知覺到的組織氣氛與工作滿意度呈現中高度正相關。八、教保服務人員工作滿意度各構面，與組織氣氛的各構面之間呈現正相關。

關鍵字

新北市；國民小學附設幼兒園；幼兒園教保服務人員；組織氣氛；工作滿意度

並列摘要

This study mainly aims, via adopting the methods of questionnaire survey and literature review, to explore the relationship between perceived organizational climate and job satisfaction of staff (including teachers and educare givers, etc., or officially-called preschool educator) in preschools affiliated to elementary schools in New Taipei City. The main purposes of this study include: 1.To understand the perceived organizational climate of staff in preschools affiliated to elementary schools in New Taipei City. 2.To clarify the job satisfaction of staff in preschools affiliated to elementary schools in New Taipei City. 3. To analyze the relationship between the perceived organizational climate and job satisfaction of the staff in preschools. 4.To explore the differences in the perceived organizational climate and organizational climate of the staff with different backgrounds in preschools. 5.To propose suggestions, based on the research findings, useful for the future reform of related policies. The study was conducted by means of a self-designed questionnaire. Via the stratified random sampling, staff in preschools affiliated to elementary schools in New Taipei City were chosen as samples of this study. A total of 158 questionnaires were sent, 151 valid questionnaires were collected and analyzed, and the valid response rate was 95.56%. The conclusions of this study can be summarized as follows: 1.The perceived organizational climate by the staff in preschools was highly positive, while the perceived organizational climate in the dimension of “principle’s directing behavior” received the highest remarks. 2.The job satisfaction of staff in preschools was highly positive, while the job satisfaction of staff in the dimension of ‘human relations’ is the highest. 3. On the whole, the perceived organizational climate of staff in preschools varied significantly with their gender, age, educational qualifications, and the size of the preschools. 4. On the whole, there were no significant differences in the perceived organizational climate of staff in terms with the location of regions, total years of services, and their current administrative work. 5. On the whole, the job satisfaction of staff varied significantly with their gender, age, and the size of the nursery schools. 6. On the whole, no significant differences were found in the perceived organizational climate of staff with different educational qualifications, school location, total years of services, and their current administrative work. 7.On the whole, there was a highly positive correlation between the perceived organizational climate and job satisfaction of the staff in preschools. 8. There were positive correlation between the perceived organizational climate and job satisfaction of staff in terms of each dimension, respectively.