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  • 學位論文

關係行銷活動對專業公會會員行為之影響-以台北市藥師公會為例

The Influence of Relationship Marketing Activities toward Professional Association Members' Behavior -take Taipei Pharmacists’Association for example

指導教授 : 曾義明
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參考文獻


翁崇雄(1998),期望服務與服務績效影響服務品質評量之研究,臺大管理論叢,9(1),pp.153-176.
Aaker, D. A. (1991), “Managing Brand Equity: Capitalizing on the Value of A Brand Name”, New York: The Free Press, pp.15-16.
Abelson, R. P., D. R. Kinder, M. D. Peters and S. T. Fiske(1982),“Affective and Semantic Components in Political Person Perception”, Journal of Personality and Social Psychology, 42(4), pp.619-630.
Allen, N. J. and P. Meyer, (1990), “The Measurement and Antecedents of Affective, Continuance and Normative Commitment to the Organization”, Journal of Occupational Psychology, 63(1), pp.1-18.
Ajzen, I. and B. L. Driver (1992),“Contingent Value Measurement: On the Nature and Meaning of Willingness to Pay”, Journal of Consumer Psychology, 1 (4), pp. 297-316.

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