供應商特性與關係依賴對採購績效之影響－以採購人員特性為干擾變數

The Supplier Characteristics and Relational Dependence Impact on Purchasing Performance - The Moderating Effect of Purchasing Personnel Characteristics

蔣申淑(Shen-Su Chiang)

指導教授 ： 黃曼琴

淡江大學/管理學院/企業管理學系碩士在職專班/碩士(2012年)

https://doi.org/10.6846/TKU.2012.01100

摘要

論文名稱： 供應商特性與關係依賴對採購績效之 頁數：106
影響－以採購人員特性為干擾變數

校系所組別：淡江大學企業管理學系碩士在職專班
畢業時間及提要別：100學年度2學期碩士論文提要
研究生：蔣申淑　　 指導教授：黃曼琴
論文提要內容：
企業面對高度競爭的商業環境，時時面臨全球性環境的變遷與挑戰。為了安然渡過這些挑戰，勢必透過策略方案或流程改善，以增加企業採購績效。本研究透過207份樣本，藉以探討企業進行組織採購過程中，供應商特性、關係依賴是否會對其採購績效造成影響，並探討採購人員特性是否為供應商特性對採購績效成功及關係依賴對採購績效成功的干擾變數。

研究結果證實供應商特性及關係依賴，對採購績效皆有顯著影響；但採購人員特性對供應商特性及關係依賴並不會產生干擾作用。當加入變項子構面做迴歸分析時，結果顯示：
(一)、企業採購人員認知供應商之人員專業性及產品價格會影響其採購績效。亦即企業採購人員認知供應商之人員專業性越高，採購績效成功機率越大，同時企業採購人員認知供應商之產品價格越有競爭性，則採購績效成功機率越大。
(二)、企業採購人員認知關係依賴越高，採購績效成功機率越大。且企業採購人員與供應商所產生的生產效率關係依賴會影響其採購績效。
(三)、企業採購人員特性，不會干擾其認知供應商特性對採購績效的影響。
(四)、企業採購人員特性，不會干擾其認知關係依賴對採購績效的影響。

本研究經實證結果及分析顯示：在經濟全球化之發展趨勢下，企業良好制度之建立已是國際趨勢，且為企業對抗危機的重要策略。因此採購人員特性此人為因素在採購活動中，已不具備干擾效果對供應商特性與關係依賴產生影響。上述結果同時也應證了企業遵循制度的重要性優於仰賴採購人員。
而且本研究也發現 :在目前經營全球化的環境中，企業為了因應不同客戶層的需求，使得加強與供應商關係的重要性日益增加，因此企業勢必要強化供應商的整合與合作關係。

關鍵字：供應商特性;關係依賴;採購績效;採購人員特性;組織採購

關鍵字

供應商特性 ； 關係依賴 ； 採購績效 ； 採購人員特性 ； 組織採購

並列摘要

Title of Thesis : The Supplier Characteristics and Total pages : 106
Relational Dependence Impact on
Purchasing Performance – The
Moderating Effect of Purchasing Personnel Characteristics

Key word : Supplier Characteristics;Relational Dependence; Purchasing Performance;Purchasing Personnel Characteristics;Organization Purchasing

Name of Institute: Executive Master's Program of Business Administration (EMBA) in General Management,
Tamkang University

Graduate date: June, 2012 Degree conferred: Master

Name of student: Chiang , Shen -Su Advisor: Huang , Man-Chin
蔣申淑 黃曼琴

Abstract：

With the global environmental changes, All the enterprise face a highly competitive business environment and challenges nowadays. In order to increase the organization purchasing performance, a strategic program or process improvement is required. And this study would like to realize how the supplier characteristics and relational dependence impact on purchasing performance, and how the moderating effect of purchasing personnel characteristics will be by 207 samples.

The results confirm the characteristics and relationships of the suppliers dependent on both a significant impact on purchasing performanace, But the purchasing personnel charcteristics dependent on the characteristics and relationships of the suppliers will not interfere with the role. When the the variable sub-dimensions included for the analysis results showed that:

(1)、The purchasing personnel are able to recognize the quality of professional and product price from the supplier. And the awareness will affect its purchasing performance. It means the purchasing performance will be higher if the purchasing personnel are aware of supplier is more professional or the price is more competitive compared with others.

(2)、The relational dependence between the purchasing personnel and the supplier will affect the purchasing performance. It means the purchasing performance will be higher if the purchsing personnel rely on the relational dependence with the supplier, especially for realational dependence of production efficiency.

(3)、The purchasing personnel charcteristics dependent on the supplier characteristics will not interfere with the role or impact on the purchasing performance.

(4)、 The purchasing personnel characteristics dependent on the relational dependence with supplier will not interfere with the role or impact on the purchasing performance.

From the analysis of this study we found : to establish a sound system is a important strategy for the enterprise to face the trend of economic globalization. Since the purchasing personnel characteristics will not impact the purchasing performance by recognizing the supplier characteristic and relational dependence. These results also permit the importance of sound system establishment for the enterprise better than rely on the purchasing personnel.

This study also found: with current globalization business environment. In order to cooperate with different customer requirement. All the enterprise have to enhance the relationship with their supplier. And It is important for the enterprise to strengthen the cooperation with their supplier chain.

表單編號：ATRX-Q03-001-FM031-01

並列關鍵字

supplier Characteristics ； Relational Dependence ； Purchasing Performance ； Purchasing Personnel Characteristics ； Organization Purchasing

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